Kaylee Gossmann
Chicago,IL
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
6
6
years of professional experience
1
1
Certification
1
1
Language
Work History
Administrative Assistant
Rum River East Special Education Co-op
Cambridge, MN
11.2022 - 08.2023
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Executed record filing system to improve document organization and management.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Server
Flicabirds
Stanchfield, MN
11.2022 - 08.2023
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Cultivated warm relationships with regular customers.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Served food and beverages promptly with focused attention to customer needs.
Pre-K Teacher
Kids R Kids
Olathe, Kansas
06.2022 - 10.2022
- Organize class activities and lessons
- Keep classroom organized, clean, and safe
- Monitored students' academic, social, and emotional progress and recorded in individual files.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
Reading Corps Tutor
AmeriCorps
Saint Cloud, Minnesota
01.2022 - 06.2022
- Improve student's literacy and writing skills using proven strategies
- Monitor student progress with frequent writing tests and reading probes
- Data entry of student scores and daily literacy lesson time
Student Support Specialist
University of Minnesota
09.2021 - 12.2021
- Assist students with locating specific places on campus
- Troubleshoot computer issues
- Schedule and confirm room reservations for professors
- Data entry into our computer systems
Administrative Assistant
University of Minnesota Bookstores, University of Minnesota
Minneapolis, MN
01.2018 - 03.2021
- Catalog books into our computer system and update book information
- Create and submit orders to different publishing companies for books
- Stock and rearrange books
- Provide assistance with preparations of new releases
- Arrange and service various speakers and authors at their public events in order to maximize their book sales
- Data entry in relation to books
- Serve as a liaison between publishing houses and our bookstore
Education
Bachelor of Arts - English
University of Minnesota-Twin Cities, College of Liberal Arts
Minneapolis, MN 08.2018 - 2021.05
Skills
Editing
Certification
CPR
Timeline
Server
Flicabirds
11.2022 - 08.2023
Administrative Assistant
Rum River East Special Education Co-op
11.2022 - 08.2023
CPR
08-2022
Pre-K Teacher
Kids R Kids
06.2022 - 10.2022
Reading Corps Tutor
AmeriCorps
01.2022 - 06.2022
Student Support Specialist
University of Minnesota
09.2021 - 12.2021
Bachelor of Arts - English
University of Minnesota-Twin Cities, College of Liberal Arts
08.2018 - 2021.05
Administrative Assistant
University of Minnesota Bookstores, University of Minnesota
01.2018 - 03.2021
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