Kaylee Hardin
Fort Worth,TX
Summary
At White Line Systems, I excelled as a Recruiter, leveraging my adeptness in candidate screening and fostering team collaboration to significantly enhance hiring processes. My strategic approach, underpinned by a robust understanding of various industries, led to improved employee retention rates and streamlined recruitment, aligning efforts with business objectives efficiently.
Overview
10
10
years of professional experience
Work History
Recruiter
White Line Systems
Roanoke, TX
08.2022 - 09.2024
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Coordinated schedules to arrange management interviews with applicants.
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
- Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
- Provided exceptional customer service to both candidates and clients, fostering long-term partnerships.
- Collaborated with internal teams to continuously improve recruitment processes and execute as efficiently as possible.
- Developed strong understanding of industries served, allowing for targeted recruiting efforts for specialized positions.
- Operated and maintained applicant tracking and candidate management systems.
- Partnered with HR teams to determine workforce planning needs, aligning recruitment efforts with business objectives.
- Collaborated with internal teams to address specific recruitment challenges and develop tailored solutions.
- Maintained compliance with federal and state employment laws during entire recruitment process.
- Monitored recruitment metrics to identify areas for improvement and implemented changes accordingly.
- Improved employee retention rates through thorough candidate screening and interview techniques.
- Assisted with writing job postings and job descriptions for boards.
- Advocated for staff members, helping to identify and resolve conflicts.
- Administered employee benefits programs and assisted with open enrollment.
Teller/ New Accounts
American Nation Bank
Saginaw, TX
02.2021 - 08.2022
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
- Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Educated customers on use of banking website and mobile apps.
- Handled complex transactions such as wire transfers or foreign currency exchanges with accuracy and efficiency.
- Assisted customers with banking needs and inquiries.
- Executed wire transfers, stop payments and account transfers.
- Counted, verified and handled bank deposits and armored car transactions.
- Monitored and verified suspicious activity on customer accounts.
- Processed applications for new accounts.
- Established rapport with new clients to increase satisfaction and loyalty.
- Performed account maintenance by closing out accounts and changing customer addresses.
Behavior Therapist
Behavioral Innovations
Fort Worth, TX
07.2020 - 02.2021
- Established trusting relationships with clients, providing a foundation for successful behavioral change.
- Administered therapy and applied behavioral analysis techniques in school, home and community to facilitate client treatment plan.
- Developed, managed and oversaw progress reports and treatment plan to document client progress and milestones.
- Improved client behavior by implementing individualized therapy plans and interventions.
- Documented client behavior and interventions attempted and collected and reported data using approved format, methods and forms.
- Collaborated with treatment team to determine obstacles to success, assess client needs and develop treatment plan.
- Advanced motor skill development through structured play activities designed to improve coordination and balance.
- Engaged in pre-crisis and crisis interventions to facilitate positive outcomes using least restrictive alternative.
- Implemented crisis intervention techniques, effectively deescalating challenging situations while maintaining safety.
- Maintained detailed documentation of client progress, ensuring accurate reporting to supervisors and insurance providers.
Teller
Community National Bank & Trust
Lake Worth, TX
07.2014 - 07.2020
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
- Improved customer satisfaction by providing efficient and accurate transaction processing.
- Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.
- Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Demonstrated adaptability during peak business hours by multitasking and prioritizing tasks to maintain efficiency and quality of service.
- Educated customers on use of banking website and mobile apps.
- Streamlined teller operations by maintaining organized workspaces and adhering to policies and procedures.
- Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
- Monitored and reported suspicious activity in line with bank security policies.
- Maintained accurate records of customer transactions in line with bank procedures.
- Played an active role in community events and initiatives on behalf of the bank, promoting our commitment to local engagement.
- Maintained friendly and professional customer interactions.
- Assisted customers with banking needs and inquiries.
Education
Bachelor Of Applied Science - Psychology
Tarleton State University
Stephenville, TX12.2019
Skills
Candidate Screening
Administrative Skills
Recruiting and Sourcing
Team Collaboration
Time Management
Administrative Support
Training and Onboarding
New hire paperwork processing
Candidate Sourcing
Self-Motivated Work Ethic
Background Checks
Cold-calling
Pre-Employment Screening
Job Applicant Interviews
Candidate tracking
Employment Verification
Excel spreadsheets
Cash handling
Excellent customer service
Timeline
Recruiter
White Line Systems
08.2022 - 09.2024
Teller/ New Accounts
American Nation Bank
02.2021 - 08.2022
Behavior Therapist
Behavioral Innovations
07.2020 - 02.2021
Teller
Community National Bank & Trust
07.2014 - 07.2020
Bachelor Of Applied Science - Psychology
Tarleton State University