KAYLEE HARTER
Lake Station,IN
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
2
2
years of professional experience
Work History
Server
Texas Roadhouse
Dyer, Indiana
10.2024 - Current
- Monitored dining room for cleanliness and proper set-up at all times.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Accurately recorded orders on cash register and point-of-sale system.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Warehouse Packer
Pactiv
Bedford Park, IL
04.2024 - 10.2024
- Inspected products before packaging to avoid shipping defective or damaged goods to customers
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment
- Maintained a clean and safe work environment, adhering to established safety protocols and procedures
- Learned and followed warehouse safety protocols to prevent injuries and accidents
- Added packed boxes to conveyor belts for movement to shipping stations
- Successfully met daily packing quotas while remaining focused on quality control measures throughout each shift
Dental Office Receptionist
Highland, IN
10.2023 - 04.2024
- Confirmed appointments, communicated with clients, and updated client records
- Completed data entry and filing to keep records updated for easy retrieval
- Collected and distributed messages to team members and managers to support open communication and high customer service
- Sorted and delivered mail and packages upon arrival to correct staff members
Server/ Bartender
Texas Roadhouse
Dyer, IN
11.2022 - 04.2024
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality
Education
Certificate - Dental Assisting
Indiana University Northwest
Gary, IN06.2022
Skills
- Team member support
- High volume dining
- Guest engagement
- Customer service
- Food safety oversight
- Food sales and promotion
- Menu memorization
- Check payment processing
- Positive and professional
- Point of sale (POS) system operations
- Positive guest interactions
Languages
English
Professional
Timeline
Server
Texas Roadhouse
10.2024 - Current
Warehouse Packer
Pactiv
04.2024 - 10.2024
Dental Office Receptionist
10.2023 - 04.2024
Server/ Bartender
Texas Roadhouse
11.2022 - 04.2024
Certificate - Dental Assisting
Indiana University Northwest