Kaylee Heth
Orlando
Summary
Energetic and adaptable professional with a passion for creating a great customer experience and leading a successful team. Proven ability to learn quickly, manage inventory effectively, and thrive in a fast-paced and dynamic environment.
Overview
2
2
years of professional experience
Work History
Store Lead
Arribas Brothers - Disney Springs
Orlando, Florida
03.2025 - Current
- Supervised daily opening and closing procedures, ensuring all tasks and procedures were completed efficiently and on time.
- Trained and mentored new team members on customer service standards and store procedures.
- Coordinated staff schedules to optimize store coverage and efficiency.
- Managed transactions and maintained product displays.
- Handled customer inquiries and resolved issues to enhance satisfaction.
- Implemented visual merchandising strategies to improve product displays.
Merchandise Associate
Arribas Brothers - Walt Disney World
Orlando
05.2024 - 03.2025
- Assisted guests with product information and selections.
- Managed transactions and maintained product displays.
- Provided friendly and efficient customer service.
Event Coordinator
Michaels Craft Store
09.2023 - 05.2024
- Organized and managed store events.
- Supported participants and answered questions.
- Handled event setup, cleanup, and supply management.
Education
ASSOCIATE IN ARTS (A.A.) IN GENERAL EDUCATION - General Studies
Valencia Community College
Orlando, FloridaSkills
- Quick Learner
- Reliable
- Adaptability
- Problem-solving
- Organization
- Time Management
- Communication
- Interpersonal Skills
- Team leadership
- Staff training and development
- Store operations
- Scheduling coordination
Timeline
Store Lead
Arribas Brothers - Disney Springs
03.2025 - Current
Merchandise Associate
Arribas Brothers - Walt Disney World
05.2024 - 03.2025
Event Coordinator
Michaels Craft Store
09.2023 - 05.2024
ASSOCIATE IN ARTS (A.A.) IN GENERAL EDUCATION - General Studies
Valencia Community College