Kaylee Jocelyn
Winooski,VT
Summary
Dynamic food service professional with a strong work ethic and exceptional customer service skills, honed at UVM Medical Center. Proven ability to enhance efficiency during peak hours while maintaining strict food safety standards. Adept at multitasking and problem-solving, ensuring a positive dining experience for diverse clientele.
Overview
4
4
years of professional experience
Work History
Food Service Worker
UVM Medical Center
111 Colchester Ave Burlington Vt
04.2023 - 04.2025
- Prepared and served meals following dietary guidelines and safety protocols.
- Maintained cleanliness and organization in food service areas to ensure compliance with health standards.
- Assisted in inventory management by monitoring stock levels and reporting shortages.
- Operated kitchen equipment safely while adhering to operational procedures for food preparation.
- Collaborated with team members to streamline service delivery during peak hours, enhancing efficiency.
- Provided exceptional customer service, addressing inquiries and accommodating special dietary requests promptly.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Crew Member
Dunkin’ Donuts
122 Pearl Street Essex Junction Vt
06.2021 - 03.2023
- Assisted customers with inquiries and issues to enhance satisfaction. Provided support in resolving product-related concerns. Facilitated communication between customers and service teams.
- Crafted high-quality coffee beverages to enhance customer experience.
- Oversaw food handling processes to ensure safety and quality standards.
- Executed food preparation processes to ensure timely service delivery.
- Operated drive-thru service to ensure efficient customer transactions.
- Assisted in maintaining cleanliness and sanitation standards in various environments. Supported team efforts in executing cleaning tasks efficiently. Contributed to a safe and hygienic workspace for all personnel.
Education
High School Diploma -
Essex High School
Essex Junction, VT05.2024
Skills
Quick learner
Positive attitude
Multitasking
Customer service
Strong work ethic
Cleaning and sanitation
Problem-solving
Strong communication skills
Attention to detail
Positive attitude and energy
Team oriented
Flexible schedule
Productivity and efficiency
Working with diverse people
Safe food handling
Cash register operation
Food preparation
Food and safety standards
Patient relations
Food safety
Supply stocking
Conflict resolution
Special dietary needs
Hospital standards
Food allergy awareness
Work station sanitation
Dishwashing and sanitization
Food tray assembly
Cash handling experience
Timeline
Food Service Worker
UVM Medical Center
04.2023 - 04.2025
Crew Member
Dunkin’ Donuts
06.2021 - 03.2023
High School Diploma -
Essex High School