Kaylee Kaltenbach
Summary
Dynamic and engaging professional with extensive experience at fast-paced restaurants, excelling in customer service and suggestive selling. Proven ability to manage high-pressure environments and develop loyal clientele through personalized service. Strong multitasking skills and a team player attitude contribute to a positive work environment, consistently achieving outstanding results and enhancing the dining experience.
Overview
3
3
years of professional experience
Work History
Bartender
Sports Bar
10.2024 - Current
- Prepared and served a variety of beverages according to menu standards.
- Maintained cleanliness and organization of bar area, ensuring compliance with health regulations.
- Engaged customers in conversation, enhancing their dining experience through personalized service.
- Learned drink recipes quickly, adapting to special requests from diverse clientele.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Processed customer orders efficiently, providing excellent service during peak hours.
Server
Sports Bar
10.2024 - Current
- Managed multiple tables effectively, ensuring timely service and attention to detail.
- Provided exceptional customer service, addressing inquiries and ensuring satisfaction.
- Adapted quickly to high-pressure environments during peak hours.
- Collaborated with kitchen staff to streamline order delivery process.
- Processed transactions accurately using point-of-sale system.
- Recommended menu items based on guest preferences, enhancing dining experience
Cashier
Huey Magoo's
01.2023 - 08.2024
- Handled cash and credit transactions, ensuring secure financial practices.
- Balanced cash register at end of shifts, ensuring accountability and accuracy.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor of Arts - Psychology
Florida Institute of Technology
Melbourne, FL05-2028
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Outgoing, engaging personality
- Patience and tolerance
- Responsible alcohol service
- Menu memorization/Memory retention
- Suggestive selling
- Sales expertise
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
German
Native or Bilingual
Timeline
Bartender
Sports Bar
10.2024 - Current
Server
Sports Bar
10.2024 - Current
Cashier
Huey Magoo's
01.2023 - 08.2024
Bachelor of Arts - Psychology
Florida Institute of Technology
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