KayLee Kolesar
Cleburne
Summary
Well-qualified Leasing Agent with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
12
12
years of professional experience
Work History
Apartment Leasing Agent
Asset Living
02.2020 - Current
- Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues in a timely manner.
- Enhanced community engagement with the organization of various events, fostering a positive living environment for all residents.
- Streamlined leasing processes by implementing efficient record-keeping methods, ensuring accurate documentation and reducing errors.
- Improved overall occupancy rates by conducting thorough market research to identify competitive pricing strategies and marketing techniques.
- Developed strong relationships with potential tenants through personalized tours, providing detailed information about available units, amenities, and community features.
- Assisted residents in understanding their rental contracts, handling disputes professionally while mediating fair resolutions between parties involved.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Verified tenant incomes and other information before accepting lease applications.
- Greeted clients, showed apartments, and prepared leases.
- Distributed and followed up on tenant renewal notices.
Cashier
Ampride
05.2013 - 03.2015
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
CNA in Training
Billings Fairchild
08.2011 - 11.2011
- Enhanced patient comfort by providing compassionate and attentive care during daily activities.
- Assisted nurses with patient assessments, accurately documenting vital signs and health observations.
- Improved patient mobility by supporting ambulation exercises and transfers using proper techniques.
- Promoted patient safety through diligent monitoring and reporting of any changes in condition or concerns.
- Cared with empathy and compassion to build positive patient and family relationships.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Upheld infection control and prevention policies across different patient-facing areas.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
Education
High School Diploma -
Kremlin Hillsdale
Kremlin, OK05.2012
Skills
- Fair housing regulations
- Analytical thinking
- Organizational skills
- Building rapport
- Social media savvy
- Conflict resolution
- Problem-solving abilities
- Time management
- Lease Agreements
- Lease Renewals
- Relationship Building
- Customer Service
- Unit Inspection
- Maintenance Requests
Timeline
Apartment Leasing Agent
Asset Living
02.2020 - Current
Cashier
Ampride
05.2013 - 03.2015
CNA in Training
Billings Fairchild
08.2011 - 11.2011
High School Diploma -
Kremlin Hillsdale
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