Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaylee Leach

East Peoria,IL

Summary

Skilled in building bridges and cementing connections with business accounts to serve needs, strengthen loyalty and drive competitive growth. Successful at achieving sales objectives with consistency. Service-driven team player with record of providing high-quality support.

Overview

5
5
years of professional experience

Work History

Customer Relations

Bass Pro Shops
10.2020 - Current


  • Provided customers with quality service while maintaining company values to ensure satisfaction
  • Proficiently handled POS system including returns and exchanges to ensure accurate cashflow
  • Actively engaged in promotions to guarantee a successful shopping experience around our store credit card

Host and Server

Cummins Family Restaurant
03.2019 - 10.2020
  • Memorized over 40 menu items and rotating specials to give customers recommendations
  • Developed relationships with new and returning guests resulting in customer loyalty
  • Communicating with customers to swiftly handle conflict to ensure customer satisfaction

Education

Associates - Art

Illinois Central College
East Peoria, IL

Bachelor of Science - Agriculture Business Economics

Southern Illinois University Carbondale
Carbondale, IL
05.2024

Skills

  • Personal skills to maintain relationships with managers, coworkers, and customers
  • Work well without constant supervision and can find what needs to be done

Timeline

Customer Relations

Bass Pro Shops
10.2020 - Current

Host and Server

Cummins Family Restaurant
03.2019 - 10.2020

Associates - Art

Illinois Central College

Bachelor of Science - Agriculture Business Economics

Southern Illinois University Carbondale

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Kaylee Leach