Kaylee Martin
Hamer,SC
Summary
Dynamic and organized receptionist with proven expertise at South of the Border Motor Inn, enhancing customer service through effective call routing and front desk management. Skilled in multitasking and maintaining a welcoming environment, I excel in data entry and possess strong telephone etiquette, ensuring a positive experience for all visitors.
Overview
3
3
years of professional experience
Work History
Receptionist
South of the Border Moter Inn
07.2024 - Current
- Greeted visitors and managed front desk operations to ensure a welcoming environment.
- Answered multi-line phone system, directing calls to appropriate departments promptly.
- Managed scheduling for appointments and meetings, coordinating with staff effectively.
- Processed incoming and outgoing mail, ensuring timely distribution of communications.
Receptionist
Best Western Hotel
08.2022 - 07.2024
- Collaborated with team members to enhance overall customer service experience at reception area.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Receptionist
Holiday Inn Express Hotel
02.2022 - 07.2024
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Answered central telephone system and directed calls accordingly.
Education
Latta High School
Latta, SCSkills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Multi-line telephone operation
- Basic accounting
- Front desk operations
- Phone etiquette
- Positive and professional
- Reception desk management
- Multitasking and prioritization
- Customer service
- Call answering and routing
Timeline
Receptionist
South of the Border Moter Inn
07.2024 - Current
Receptionist
Best Western Hotel
08.2022 - 07.2024
Receptionist
Holiday Inn Express Hotel
02.2022 - 07.2024
Latta High School
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