Kaylee seitz
New Braunfels
Summary
Dynamic and results-driven Shift Leader at Dos Gatos Kolache Bakery, skilled in team leadership and conflict resolution. Successfully trained staff and enhanced productivity through effective resource management. Known for resolving customer complaints and maintaining high service standards, ensuring a positive dining experience and repeat business.
Overview
3
3
years of professional experience
Work History
Shift Lead
Dos Gatos Kolache Bakery
12.2025 - Current
- Enforced company policies and regulations with employees.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Trained new employees and delegated daily tasks and responsibilities.
Line Cook
CM Smokehouse
09.2025 - 12.2025
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Plated and presented all dishes to match established restaurant standards.
Shift Lead
Cafe Creme
08.2024 - 10.2025
- Helped store management meet standards of service and quality in daily operations.
- Completed store opening and closing procedures and balanced tills.
- Trained and mentored new employees to maximize team performance.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Line Cook Supervisor
Macques BBQ
06.2023 - 05.2024
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Maximized team productivity by expertly delegating tasks to kitchen staff.
- Stayed current with industry trends and innovations to boost competitiveness and customer appeal.
Education
Associate of Science - Culinary Science
Augustus Escoffier School of Culinary Arts
Austin, TX05-2025
High School Diploma -
Wilton Chritian School
Wilton, CA05-2024
Skills
- Complaint resolution
- Team leadership
- Resource management
- Conflict resolution
- Strong verbal and written communication
- Staff supervision
Timeline
Shift Lead
Dos Gatos Kolache Bakery
12.2025 - Current
Line Cook
CM Smokehouse
09.2025 - 12.2025
Shift Lead
Cafe Creme
08.2024 - 10.2025
Line Cook Supervisor
Macques BBQ
06.2023 - 05.2024
Associate of Science - Culinary Science
Augustus Escoffier School of Culinary Arts
High School Diploma -
Wilton Chritian School