Kaylee Mutnansky
New Salem,PA
Summary
At Nemacolin Woodlands Resort, I excelled in high-pressure environments, demonstrating exceptional customer service and a strong work ethic. My expertise in cash handling and guest engagement, coupled with my ability to multitask effectively, significantly enhanced dining experiences. Collaborating closely with teams, I ensured seamless service and order accuracy, showcasing my commitment to excellence.
Overview
2
2
years of professional experience
Work History
Server
Nemacolin Woodlands Resort
Farmington, PA
04.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Food Runner
Nemacolin Woodlands Resort
Farmington, PA
11.2022 - 04.2024
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Education
High School Diploma -
Uniontown Area High School
Uniontown, PA06.2024
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
Timeline
Server
Nemacolin Woodlands Resort
04.2024 - Current
Food Runner
Nemacolin Woodlands Resort
11.2022 - 04.2024
High School Diploma -
Uniontown Area High School