Kaylee Orth
Summary
Schreiner University grad of 2021, achieving a BBA in 3 years. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Seeking and looking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Well-rounded leader with a talent for supervising employees. Swift problem solver with quick and effective solutions to a wide array of issues.
Overview
5
5
years of professional experience
Work History
Catering Manager
La Calabria Pizzeria
05.2022 - 05.2023
- Successfully managed a diverse range of events including rehearsal dinners, corporate functions, and special occasions, consistently exceeding client expectations.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Handled catering scheduling and planned events.
- Met with clients to outline desired goals and prepared quotes for overall catering costs.
- Assisted in developing marketing materials to showcase the company''s catering services to potential clients effectively.
Front of House/Hospitality Services Manager
La Calabria Pizzeria
01.2021 - 05.2023
- Partnered with back-of-house management in order to maintain seamless communication between teams, ensuring a smooth dining experience for guests.
- Resolved guests complaints while maintaining positive customer environment.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Acted as the main point of contact for guest inquiries, addressing concerns promptly and professionally.
- Assisted in hiring and training both permanent and temporary staff members.
Server
La Calabria Pizzeria
11.2020 - 05.2023
- Demonstrated strong multitasking skills by managing multiple tasks simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Assistant Event Planner
Riven Rock Ranch
10.2020 - 01.2021
Server
Chick-fil-A
04.2018 - 01.2019
Education
BBA - Business Management
Schreiner University
Kerrville, TX05.2021
Skills
- Event planning proficiency
- Staff Leadership and management
- POS system operations
- Marketing knowledge
- Conflict Resolution
- Inventory Management
Timeline
Catering Manager
La Calabria Pizzeria
05.2022 - 05.2023
Front of House/Hospitality Services Manager
La Calabria Pizzeria
01.2021 - 05.2023
Server
La Calabria Pizzeria
11.2020 - 05.2023
Assistant Event Planner
Riven Rock Ranch
10.2020 - 01.2021
Server
Chick-fil-A
04.2018 - 01.2019
BBA - Business Management
Schreiner University
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