Kaylee Pelletier
Austin,TX
Summary
Sociable server offering several years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of pos system operations and food safety and sanitation regulations.
Overview
3
3
years of professional experience
Work History
Bartender/host
The Rylie building
Austin, TX
08.2023 - Current
- Created an inviting atmosphere through positive interactions with customers.
- Performed opening and closing duties such as setting up and breaking down the bar .
Host
Sellers.
Austin, TX
11.2022 - 04.2023
- Greeted guests upon arrival and provided them with menus.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
Server
3rd Base Bar & Grill
Austin
07.2022 - 11.2022
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Accurately recorded orders on cash register and point-of-sale system.
- Assisted in training new servers.
Host/Banquet Server
Sparetime Texas
Pflugerville, TX
12.2021 - 03.2022
- Managed dining room layout to maximize efficiency of staff members.
- Contributed to team efforts by accomplishing related tasks as needed.
Education
High School Diploma -
Weiss Highschool
Pflugerville, TX06-2023
Skills
- POS system knowledge
- Wine Knowledge
- Safe Food Handling
- Table Setting
- High-volume dining
- Check payment processing
- Ordering Procedures
- Price memorization
- Point of Sale (POS) system operations
- Food safety understanding
- Cash Handling
- Order Accuracy
- Menu presentation
- Table setting arrangements
- Liquor, wine, and food service
- Sales Techniques
- Sales expertise
- Exceptional customer service
- Suggestive Selling
- Dining customer service
- Effective customer upselling
- Professional Appearance
- Special dietary requirements
- Item promotion
References
- Crystopher Amoros - 737-337-6329 ( The Riley Building ) venue manager
- Mark prosser -1 (512) 787- 6637 (speakeasy manager
- Jasmine Nieves - (210) 531-6377 ( sellers) manager
Timeline
Bartender/host
The Rylie building
08.2023 - Current
Host
Sellers.
11.2022 - 04.2023
Server
3rd Base Bar & Grill
07.2022 - 11.2022
Host/Banquet Server
Sparetime Texas
12.2021 - 03.2022
High School Diploma -
Weiss Highschool