Reliable professional with a passion for creating satisfying experiences and helping customers. Demonstrated track record of providing exceptional service and support, building client rapport through efficient communication skills.
Overview
3
3
years of professional experience
Work History
Server
Talia
Murrieta, CA
09.2024 - Current
Excellent customer service skills and ability to work well under pressure
Proficient in operating espresso machines and other coffee equipment
Previous experience in handling food orders and ensuring customer satisfaction
Strong communication skills and ability to work well in a team
Server
Red Robin
Escondido, CA
02.2023 - Current
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality
Served food and beverages promptly with focused attention to customer needs
Worked with POS system to place orders, manage bills, and handle complimentary items
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences
Recreational Leader
City of Escondido Community Services
Escondido, CA
08.2023 - 08.2024
Organized and supervised team building exercises and games
Ability to multitask and work efficiently under pressure
Maintained cleanliness and organization of work area
Collaborated with team members to ensure smooth operations and deliver exceptional service to the children and parents
Shift Leader
Dairy Queen
Escondido, CA
05.2021 - 10.2021
Trained new employees and delegated daily tasks and responsibilities
Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols
Completed cash and credit card transactions accurately using POS software
Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies