Professional Summary
Overview
Work History
Education
Skills
Timeline

Kaylee Riedesel

Sharp Healthcare
San Diego,CA
6
years of professional experience

Dedicated healthcare support specialist with expertise in managing patient interactions and administrative functions. Excels in scheduling, patient communication, and problem-solving to enhance service delivery and patient satisfaction. Collaborates effectively with teams and adapts to evolving needs, contributing to overall team objectives in patient care.

Work History

Patient Service Representative

3 Months
Sharp Healthcare | 05.2026 - Current
  • Delivered exceptional patient service by efficiently managing appointment scheduling and patient inquiries, enhancing overall patient satisfaction at Sharp Healthcare.
  • Resolved patient concerns and billing issues promptly, demonstrating strong problem-solving skills and empathy in a fast-paced healthcare environment.
  • Maintained accurate patient records and ensured compliance with HIPAA regulations, safeguarding patient confidentiality and data integrity.

Assistant Manager

1 Year 6 Months
Dunkin' Brands | 11.2024 - 05.2026
  • Managed inventory levels to ensure product availability while minimizing waste and loss.
  • Coordinated staff schedules, optimizing labor allocation during peak business hours.
  • Assisted in daily operations to enhance customer service and operational efficiency.

Server

1 Year 4 Months
Talia Kitchen | 09.2024 - 01.2026
  • Provided exceptional customer service, ensuring guest satisfaction through attentive and responsive interactions.
  • Managed food and beverage orders accurately, maintaining efficiency during high-volume service periods.
  • Engaged with kitchen staff to synchronize meal delivery schedules, contributing to an elevated dining experience for guests.

Before and After School Care Assistant

1 Year 1 Month
City Of Escondido: Community Services Department | 08.2023 - 09.2024
  • Developed and implemented age-appropriate educational and recreational activities.
  • Communicated effectively with parents regarding child progress and program updates.
  • Promoted a supportive atmosphere by actively engaging team members in creating an inclusive environment for all participants.

Administrative Assistant

1 Year 2 Months
JPI Development Group, INC | 02.2021 - 04.2022
  • Facilitated efficient meeting scheduling and coordination to enhance executive leadership collaboration.
  • Streamlined office procedures, resulting in improved workflow and productivity.
  • Developed and maintained filing systems to enhance document retrieval efficiency.
  • Assisted in preparation of reports, ensuring accuracy and timely submission.

Education

High School Diploma

Murrieta Valley High School | Murrieta | 06-2023

Skills

Patient scheduling
HIPAA compliance
Patient record management
Insurance verification
Administrative support
Patient-centered communication skills

Timeline

Patient Service Representative

Sharp Healthcare
05.2026 - CurrentRead More

Assistant Manager

Dunkin' Brands
11.2024 - 05.2026Read More

Server

Talia Kitchen
09.2024 - 01.2026Read More

Before and After School Care Assistant

City Of Escondido: Community Services Department
08.2023 - 09.2024Read More

Administrative Assistant

JPI Development Group, INC
02.2021 - 04.2022Read More

Murrieta Valley High School

High School Diploma
Read More
Kaylee Riedesel