Kaylee Robertson
Opelika,Alabama
Summary
Aspiring Registered Nurse with a background in bartending and serving, with hands on experience in fast-paced environments. I offer proven strengths in communication, time management, and collaboration. I am adept at working calmly under pressure, building trust with diverse individuals, and maintaining strict safety and hygiene standards. Eager to contribute empathy, reliability, and clinical knowledge in a Registered Nurse role.
Overview
6
6
years of professional experience
Work History
Bartender
Cigar and Fine Spirits
10.2024 - Current
- Crafted signature cocktails and curated beverage selections.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Provided exceptional customer service, fostering a welcoming environment for guests.
- Trained new staff on bar operations, menu details, and customer engagement techniques.
- Maintained cleanliness and organization of bar area in compliance with health regulations.
- Served high customer volumes during special events, nights, and weekends.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Server Team Lead
Zazu Gastropub
04.2021 - 12.2025
- Supervised daily shifts ensuring efficient service delivery and customer satisfaction.
- Trained and mentored new staff on menu knowledge and best practices in hospitality.
- Implemented improvements that enhanced service speed and increased table turnover rates.
- Created staff training guides and allergy menus for guests.
- Collaborated with kitchen staff and front of house management to ensure timely food arrivals and to foster a positive dining experience for guests.
Server
Another Broken Egg Cafe
04.2020 - 04.2021
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently while ensuring timely order delivery.
- Collaborated with kitchen staff to accommodate special dietary requests.
- Resolved customer complaints swiftly, ensuring positive dining experiences.
- Maintained cleanliness and organization of dining area per health standards.
Education
Associate Degree in Nursing - Nursing
Southern Union State Community College
Opelika, AL05-2023
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Works well in team settings
- Active listener
- Quickly adapts to new roles
- Clear and effective communication
- Patience and tolerance
- Service-oriented mindset
Timeline
Bartender
Cigar and Fine Spirits
10.2024 - Current
Server Team Lead
Zazu Gastropub
04.2021 - 12.2025
Server
Another Broken Egg Cafe
04.2020 - 04.2021
Associate Degree in Nursing - Nursing
Southern Union State Community College