KAYLEE Rogers
BOSSIER CITY,LA
Summary
Dynamic professional with a proven track record at Allied Family Chiropractic, adept in medical front desk management and patient care coordination. Excelled in therapy delivery and insurance verification, enhancing operational efficiency. Skilled in marketing and promotion, fostering significant community engagement. Demonstrates a detail-oriented approach with a knack for fostering positive patient experiences.
Overview
4
4
years of professional experience
Work History
Chiropractic Assistant
Allied Family Chiropractic
Bossier City , LA
05.2022 - 12.2024
- Assisted with patient intake, including taking vitals such as height, weight and blood pressure.
- Maintained cleanliness and organization of the office and treatment areas.
- Assisted chiropractors with treatments including applying hot and cold packs, ultrasound therapy, decompression therapy or electrical muscle stimulation.
- Prepared and faxed referrals for doctors.
- Processed patient payments and handled billing inquiries.
- Performed administrative tasks such as filing medical documents, answering phones and responding to emails.
- Answered patient questions regarding their care plan or billing inquiries.
- Greeted patients, verified insurance, collected co-payments, and filed insurance claims.
- Trained new staff on office procedures and patient care techniques.
- Assisted in the development and implementation of office policies and procedures.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Participated in community outreach programs to promote chiropractic services.
- Assisted with marketing efforts, including social media management and event planning.
- Communicated with insurance companies to facilitate proper billing procedures and collect payments.
- Maintained patient records and updated information in the electronic health record system.
Director of Communications
Keller Williams
Shreveport, LA
03.2022 - 05.2022
- Organized events such as conferences, workshops, and webinars.
- Cultivated business partnerships to build lasting relationships with internal and external parties.
- Screening and directing phone calls.
- Processing rent and escrow payments.
- Distributing mail, checks, and general paperwork.
- Social media management.
- Greeting incoming clients.
Office Manager
Cornerstone Child Development Center
Bossier City, LA
01.2022 - 03.2022
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Delegated work to staff
- Maintained a cohesive schedule for all employees and classrooms.
- Maintained proper child-to-teacher ratios.
- Floated in various classrooms to accommodate employee absences.
Kids Sales Lead
Old Navy
Bossier City, LA
10.2020 - 12.2021
- Managed cash register operations using POS system and processed sales and returns.
- Greeted and assisted customers to foster positive experiences.
- Reset store displays for special events and seasonal merchandise changes.
- Identified customer needs by asking questions and advising on best solutions.
- Fulfilled and shipped online orders.
- Train associates to ensure high quality customer satisfaction.
- Cash handler trained.
- Delegate tasks among associates.
- Managing high-stress situations.
- Multitasking
Skills
- Insurance verification
- Medical front desk management
- Therapy delivery
- Multi-Provider Scheduling
- Medical billing
- Medical terminology
- Detail-oriented approach
- Patient care coordination
- Payment collection
Timeline
Chiropractic Assistant
Allied Family Chiropractic
05.2022 - 12.2024
Director of Communications
Keller Williams
03.2022 - 05.2022
Office Manager
Cornerstone Child Development Center
01.2022 - 03.2022
Kids Sales Lead
Old Navy
10.2020 - 12.2021
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