Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaylee Soltez

Spring Lake,NC

Summary

Dedicated professional experienced in clinical support and patient care coordination. Skilled in time management and problem-solving, contributing to improved patient satisfaction and streamlined operations in fast-paced healthcare environments.

Overview

8
8
years of professional experience

Work History

Unit Secretary

Cape Fear Valley Medical Center
Fayetteville, NC
02.2024 - Current
  • Managed patient admissions and discharges, ensuring accurate data entry into electronic health records.
  • Coordinated communication between medical staff, patients, and families, enhancing service delivery.
  • Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
  • Maintained patient confidentiality in line with HIPAA regulations.
  • Maintained rapport with physicians, nurses, and other healthcare personnel.

Secretary

Don's Trash and Recycling Company
Spring Lake, NC
08.2020 - 02.2024
  • Managed scheduling and appointment coordination for office staff and management.
  • Facilitated communication between departments to streamline operations and improve efficiency.
  • Assisted in maintaining office supplies inventory and procurement processes.
  • Maintained daily report documents, memos and invoices.
  • Developed and implemented filing systems to enhance document retrieval and organization.

Cashier

Zaxbys
Cameron, NC
04.2018 - 04.2020
  • Processed customer transactions efficiently using POS systems.
  • Maintained accurate cash drawer and balanced receipts at end of shifts.
  • Assisted in training new cashiers on operational procedures and customer service standards.
  • Handled customer inquiries and resolved issues to enhance satisfaction levels.

Sales Associate

Foodlion Grocery Store
Spring Lake, NC
05.2019 - 02.2020
  • Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
  • Managed inventory levels, ensuring accurate stock replenishment and product availability.
  • Trained new associates on store policies, procedures, and best practices for customer engagement.
  • Conducted regular price checks to maintain pricing accuracy and compliance with company standards.

Education

Emergency Medical Technician Initial

Fayetteville Technical Community College
Fayetteville, NC
03.2026

High School Diploma -

Overhills High School
Spring Lake, NC
06.2019

Skills

  • Strong organization
  • HIPAA compliance
  • Patient chart maintenance
  • Customer service
  • Clinical support
  • Conflict resolution techniques
  • Electronic recordkeeping
  • Time management
  • BLS certified
  • Problem-solving

Timeline

Unit Secretary

Cape Fear Valley Medical Center
02.2024 - Current

Secretary

Don's Trash and Recycling Company
08.2020 - 02.2024

Sales Associate

Foodlion Grocery Store
05.2019 - 02.2020

Cashier

Zaxbys
04.2018 - 04.2020

Emergency Medical Technician Initial

Fayetteville Technical Community College

High School Diploma -

Overhills High School