Kaylee Stevens
Summary
Dedicated professional with 4 years of experience in customer service, recognized for strong communication, teamwork, and problem-solving skills. Proven ability to train and support colleagues, manage responsibilities under pressure, and maintain organized, efficient work environments. Eager to apply transferable skills and a strong commitment to learning toward a career in safety and environmental services. Fast learner with a strong work ethic, motivated to contribute to workplace safety, compliance, and sustainability initiatives.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
Work History
Customer Service Representative
The Local Cafe and Restaurant
Lake Jackson, Texas
12.2023 - Current
- Developed positive relationships with customers through friendly interactions.
- Developed strong relationships with customers by providing personalized assistance and support.
- Answered customer inquiries via phone, email, and chat.
Marina Dock Hand
Surfside Marina
Surfside Marina , Tx
04.2020 - 08.2022
- Towed stranded vessels back into open waters when necessary using a towboat equipped with winches.
- Organized storage areas for boating supplies such as life jackets, anchors, ropes, and cleaning supplies.
- Inspected docking lines, dock cleats, fenders, and other mooring equipment to ensure they were secure.
Education
Associate of Applied Science - Occupational Health And Safety
Brazosport College
Lake Jackson, TX 08.2019 - 12.2025
Skills
- Customer service
- Safety compliance
- Interpersonal skills
- Time management
- Team collaboration
- Safety awareness and compliance
- Environmental health and safety awareness
Timeline
Customer Service Representative
The Local Cafe and Restaurant
12.2023 - Current
Marina Dock Hand
Surfside Marina
04.2020 - 08.2022
Associate of Applied Science - Occupational Health And Safety
Brazosport College
08.2019 - 12.2025