Kaylee Stewart
Mount Washington,KY
Summary
Energetic Sales Associate dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing and organizing products to maintain department standards. Hardworking and punctual individual recognized for consistently receiving high ratings on customer feedback surveys.
Overview
9
9
years of professional experience
2018
2018
years of post-secondary education
Work History
Sales Associate
Land Rover Louisville
Louisville, KY
11.2019 - Current
- Assisted customers by providing detailed product information and recommendations.
- Resolved customer inquiries and concerns with professionalism and empathy.
- Trained new associates on product knowledge and customer service best practices.
- Engaged customers through proactive communication, fostering lasting relationships.
- Participated in team meetings to align on sales goals and share best practices.
- Executed sales reporting tasks to track performance metrics and identify improvement areas.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Handled customer complaints in a professional manner.
- Provided accurate information about products, prices and services.
- Built and maintained relationships with peers and upper management to drive team success.
- Sold various products by explaining unique features and educating customers on proper application or usage.
Receptionist
Porsche
Louisville, KY
02.2017 - 11.2019
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Greeted visitors and provided them with assistance.
- Provided excellent customer service at all times while interacting with both internal and external customers.
Education
Butler Traditional High School
Louisville, KYSkills
- Product knowledge
- Customer relationship management
- Sales reporting
- Microsoft Excel
- Proactive communication
- Employee training
- Time management
- Adaptive problem solving
- Product sales
- Excellent people skills
- Exceeds sales goals
- Positive and professional
- Sales trends
- Customer needs assessment
- Sales strategies
- Sales training
- Goal oriented
- Problem-solving
- Professional demeanor
References
References available upon request.
Timeline
Sales Associate
Land Rover Louisville
11.2019 - Current
Receptionist
Porsche
02.2017 - 11.2019
Butler Traditional High School