Kaylee Williams
Prineville,OR
Summary
Dynamic and results-oriented worker with extensive experience in kitchen and food production management. Excelled in staff training, adhering to food safety protocols, and implementing cost-saving strategies to enhance profitability. Demonstrated expertise in customer service and multitasking, significantly improving operational efficiency and customer satisfaction. Passionate about learning and eager to grow.
Overview
4
4
years of professional experience
Work History
Assistant General Manager
Domino's Pizza
Prineville, OR
12.2022 - Current
- Managed team schedules, delegations, and performance evaluations to optimize productivity.
- Implemented safety protocols to protect both customers and employees from potential hazards.
- Provided training, guidance, and support to staff members on proper procedures and policies.
- Ensured compliance with health and safety regulations to maintain a safe working environment.
- Identified customer needs and delivered relevant product solutions and promotions.
- Oversaw daily operations, ensuring efficiency and compliance with company standards.
- Initiated cost-saving measures to optimize operational expenses and increase profitability.
- Coordinated with the General Manager to develop and implement strategic plans.
Customer Service Representative
Taco Bell
Prineville, OR
08.2021 - 11.2022
- Conferred with customers by telephone or in person to provide information about products or services and take orders.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Handled billing inquiries, including payment processing, refunds, adjustments, and account updates, accurately and efficiently.
Education
High School Diploma -
Crook County High School
Prineville, OR06-2022
Skills
- Kitchen management
- Food safety
- Multitasking and organization
- Food production management
- Staff training and development
- Labor cost management
- Inventory control
- Customer service
References
References available upon request.
Timeline
Assistant General Manager
Domino's Pizza
12.2022 - Current
Customer Service Representative
Taco Bell
08.2021 - 11.2022
High School Diploma -
Crook County High School
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