Kaylee Isaac
Rising Sun,MD
Summary
Dynamic and dependable, honed customer service and problem-solving skills at Johnny's Sushi House. Excelled in fast-paced environments, enhancing team efficiency and fostering client relationships through excellent communication and empathy. Proven track record in multitasking and maintaining a safe environment, contributing to a positive and productive workplace. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
6
6
years of professional experience
Work History
Front of the House Staff
Johnny's Sushi House
07.2019 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Developed and maintained courteous and effective working relationships.
Restaurant Hostess
Granite Run Taproom
10.2019 - 03.2020
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Answered customer questions about hours, seating, and menu information.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Completed daily side work and opening and closing duties without fail.
- Checked in with servers to confirm preparedness before seating customers.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Promoted repeat business through engaging conversations with guests, remembering preferences, and personalizing their experiences.
- Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
Marina Fuel Dock Hand
Shelter Cove Yacht Basin
03.2019 - 10.2019
- Safeguarded company assets by monitoring security protocols on dock premises.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Participated in training and safety drills to prepare for emergency situations occurring on dock.
- Pitched in to assist in other dock-related tasks to complete work on time and running smoothly.
- Trained new employees on job responsibilities, fostering a culture of teamwork and continuous improvement.
- Enhanced team efficiency with cross-training in various dock operations, increasing flexibility and support during peak times.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
Some College (No Degree) - General Studies
Cecil College
North East, MDSome College (No Degree) - Diagnostic Medical Sonography
Delaware Technical Community College
DE05-2026
High School Diploma -
North East High
North East, MD06-2021
Skills
- Empathy and Compassion (Ability to understand and share the feelings of others, providing emotional support to individuals)
- Strong Communication Skills (Proficient in both verbal and written communication)
- Motivational Skills (Ability to inspire and encourage clients to stay committed on their recovery goals)
- Organizational and Multitasking Skills (Ability to manage workloads efficiently, maintaining high productivity and quality in work)
- Active Learning
Timeline
Restaurant Hostess
Granite Run Taproom
10.2019 - 03.2020
Front of the House Staff
Johnny's Sushi House
07.2019 - Current
Marina Fuel Dock Hand
Shelter Cove Yacht Basin
03.2019 - 10.2019
Some College (No Degree) - General Studies
Cecil College
Some College (No Degree) - Diagnostic Medical Sonography
Delaware Technical Community College
High School Diploma -
North East High
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