Hi, I’m
Kayleigh Dore
Summary
Certified Pharmacy Technician experienced with preparing and dispensing medications accurately and efficiently. Utilizes strong organizational skills to manage inventory and maintain compliance with regulations. Knowledge of working collaboratively with pharmacists and healthcare teams to ensure optimal patient care.
Overview
8
years of professional experience
Work History
CenterWell Mail Delivery Pharmacy
Pharmacy Technician
11.2021 - Current
Job overview
- Take inbound calls from patients and doctor's offices
- Assist pharmacist in taking new prescriptions and clarifying them if needed, making sure all information needed to make prescriptions valid/follow state laws is received
- Assist pharmacist in making outbound calls to other pharmacies to transfer patient prescriptions
- Transfer calls to departments that can best serve patients and/or providers with their needs
- Run medication price quotes for patients/providers
- Accurately document each call that is received or made
- Engagement engineer helping put together weekly newsletters to help keep work at home employees engaged and have interaction
Denton Prescription Shop
Pharmacy Technician/Shipping Department
09.2018 - 11.2021
Job overview
- Receive new prescriptions or refill requests and verify that all information is completed accurately and entered precisely
- Fill prescription medications in a safe and rightly manner
- Responsible for answering inbound phone inquiries regarding general prescription questions, localization of items, or appropriate referrals to better assist patients and other healthcare workers, along with contacting other doctor offices, insurance providers, and patients
- Provide quality customer service to patients and other healthcare workers
- Properly rotate medication, store and maintain inventory
- In charge of ordering medication from different wholesalers, comparing prices to make sure we could get the best deal
- Package and label medications for proper shipment to 48 different states
- Order shipping supplies and maintain an organized shipping department
- Contact couriers about shipping concerns and track patient packages
- Created a manual to assist associates in shipping operations, as well as trained associates in the department
Walmart
Certified Pharmacy Technician (CPhT)
08.2017 - 09.2018
Job overview
- Receive prescriptions or refill requests and verify that all information is completed accurately and entered precisely
- Fill prescription medications in a safe and rightly manner
- Responsible for answering inbound phone inquiries regarding general prescription questions, localization of items, along with contacting doctor offices, insurance providers, and patients
- Provide quality customer service to patients and other healthcare workers
- Properly rotate medication, store and maintain inventory
Education
Certified Pharmacy Technician (CPhT)
University Overview
Licensed with Texas State Board of Pharmacy (TSBP)
Skills
- Customer service
- Confidentiality and HIPAA
- Prescription filling
- Ordering and stocking medications
- Attention to detail
- Organization and prioritization
Personal Information
Authorized To Work: US
Timeline
Pharmacy Technician
CenterWell Mail Delivery Pharmacy
11.2021 - Current
Pharmacy Technician/Shipping Department
Denton Prescription Shop
09.2018 - 11.2021
Certified Pharmacy Technician (CPhT)
Walmart
08.2017 - 09.2018
Certified Pharmacy Technician (CPhT)
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