Kayleigh Fairow
Charlotte,NC
Summary
Psychology graduate with a minor in criminal justice, offering a solid understanding of human behavior, motivation, and social dynamics. Ability to conduct research, analyze data, and communicate effectively across diverse settings. Eager to contribute to a team-oriented environment that values empathy, critical thinking, and problem-solving. Passionate about applying behavioral science to federal investigations. Commitment to integrity, teamwork, and public service. Seeking to contribute to the FBI’s mission through entry-level investigative or intelligence support roles.
Overview
3
3
years of professional experience
Work History
Scheduling Coordinator
Zen Windows of the Carolinas
Charlotte, NC
08.2024 - 02.2025
- Developed methods for tracking and managing scheduling data, including services such as installations or measurements.
- Collaborated with other departments to coordinate resources when necessary.
- Communicated effectively with team members to ensure they are aware of their shifts and any changes that may occur.
- Responded promptly to all customer inquiries regarding availability or schedule changes.
Inside Sales Associate
Lansing Building Products
Charlotte, NC
02.2022 - 08.2024
- Developed and maintained relationships with new and existing customers to increase sales.
- Provided customer service support, including answering inquiries and resolving customer complaints.
- Negotiated terms of sale with customers while meeting company objectives.
- Provided quotes for prospective customers based on their needs and budget requirements.
- Adhered to established standards for customer service excellence when interacting with clients via phone or email.
- Followed up with prospects who had expressed interest in our products or services.
Education
Bachelor of Science - Psychology
University of North Carolina At Charlotte
Charlotte, NC05-2022
Minor - Criminal Justice
University of North Carolina At Charlotte
Charlotte, NC05-2022
Skills
- Email Etiquette
- Goal-Oriented
- Customer Relationship Building
- Telephone Sales
- Customer Service
- Relationship Building
- Attention to Detail
- Organized and Efficient
- Dependable
- Adept Multi-Tasker
- Customer Relationship Management
- Driven
Timeline
Scheduling Coordinator
Zen Windows of the Carolinas
08.2024 - 02.2025
Inside Sales Associate
Lansing Building Products
02.2022 - 08.2024
Bachelor of Science - Psychology
University of North Carolina At Charlotte
Minor - Criminal Justice
University of North Carolina At Charlotte