Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kayleigh Gomez-Guerra

Montville, Connecticut, United States,CT

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication.

Positive and upbeat with strong relationship-building abilities. Ambitious Certified Nursing Assistant possessing extensive experience with patient care in medical settings. Strong observational skills combined with excellent patient evaluation abilities. Proven history of cultivating strong patient rapport to provide quality care and patient education.

Overview

5
5
years of professional experience

Work History

Nursing Scheduler

Apple Rehab Uncasville
02.2024 - Current
  • Enhanced patient care by efficiently scheduling nursing staff to maintain optimal coverage and minimize overtime costs.
  • Streamlined the scheduling process by implementing an automated system, ensuring accuracy and reducing time spent on manual adjustments.
  • Collaborated with nursing management to address staffing needs, resulting in improved patient satisfaction and nurse morale.
  • Reduced scheduling conflicts by proactively identifying potential issues and working with nursing staff to find solutions.

Receptionist

Apple Rehab Uncasville
12.2022 - Current
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.

Certified Nursing Assistant

Apple Rehab Uncasville
10.2018 - Current
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.

Education

No Degree - Health Administration

Middlesex Community College - Middletown
Middletown, CT
04.2027

Skills

  • Task Delegation
  • Policy Adherence
  • Staff Coordination
  • Motivation and engagement
  • Organization and Time Management
  • Administrative Support
  • Technical Support
  • Customer/Client relations

Timeline

Nursing Scheduler

Apple Rehab Uncasville
02.2024 - Current

Receptionist

Apple Rehab Uncasville
12.2022 - Current

Certified Nursing Assistant

Apple Rehab Uncasville
10.2018 - Current

No Degree - Health Administration

Middlesex Community College - Middletown
Kayleigh Gomez-Guerra