Kayleigh Joyce
University Of Michigan Health West
Wyoming,MI
1
Certification
8
years of professional experience
Dedicated medical professional with 5 years experience in clinical and administrative functions, providing reliable support in patient care and fostering effective communication within healthcare teams. Focused on collaboration and adaptability to meet evolving priorities, with strengths in patient interaction, medical record management, and office support.
Work History
Medical Assistant
5 Years 2 Months- Administered medications and vaccinations under physician supervision, ensuring patient safety and compliance with protocols.
- Coordinated patient appointments and follow-ups, enhancing scheduling efficiency and patient satisfaction.
- Educated patients on treatment plans and preventive care measures, fostering informed health decisions.
- Mentored junior medical assistants in best practices for patient interaction and administrative tasks, promoting team development.
- Collaborated with healthcare teams to streamline processes, enhancing workflow efficiency within the clinic setting.
- Performed medical records management, including filing, organizing and scanning documents.
Dry Cleaner
6 Months- Inspected garments for stains and damage prior to processing.
- Maintained cleanliness of work area and equipment to promote safety standards.
- Assisted in inventory management, tracking supplies for efficient operations.
- Resolved customer inquiries and concerns, ensuring satisfaction with service quality.
Manager
2 Years 6 Months- Oversaw daily operations, ensuring quality standards and customer satisfaction.
- Trained and mentored staff, enhancing team performance and service efficiency.
- Implemented inventory management systems, reducing waste and improving supply chain efficiency.
- Developed staff schedules, optimizing labor resources to meet peak demand periods.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
Education
Medical Assistant - Medical Assistant
High School Diploma
Skills
HIPAA compliance
Medical terminology
Clinical documentation
Patient education
Time Management
Patient care
Team collaboration
Accomplishments
- Mentored junior staff.
- Managed vaccines for Family Practice and reported back to the health department.
Certification
- RMA - Registered Medical Assistant
Timeline
Medical Assistant
University Of Michigan Health West
06.2021 - CurrentRead More
Dry Cleaner
Hi-Tone Dry Cleaner
01.2021 - 07.2021Read More
Manager
Mr. Burger
07.2018 - 01.2021Read More
Ross Medical Education Center
Medical Assistant from Medical Assistant
Read More
Wyoming High School
High School Diploma
Read More