Kayleigh Lepp
Phillipsburg,NJ
Summary
Hard-working individual who is looking to pursue their passion of helping children with whatever they may need to grow and be successful in life. Eager to learn new skills. Looking to grow with the right community of educators.
Overview
6
6
years of professional experience
Work History
Team Member
QuickChek
04.2024 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks in coffee, deli, and QCafe departments.
- Communicated with team members to ensure accuracy when completing tasks.
- Worked scheduled shifts and remained available to work during coworker absences, and busy periods.
Overnight Manager
QuickChek
11.2023 - 04.2024
- Improved customer satisfaction by addressing concerns promptly, providing exceptional service during overnight hours.
- Managed overnight food service as needed.
- Starting breakfast rotations for hot warmer.
- Completed deli and QCafe orders.
- Made sure everything in the deli was clean and stocked for daytime shift.
- Scanned invoices for deliveries and packed out merchandise accordingly.
Barista
Dunkin' Donuts
10.2018 - 11.2023
- Utilized point-of-sale (POS) system to accurately process customer payments
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Host
Houlihan's
05.2018 - 10.2018
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Education
GED -
Pearson VUE
Sussex, NJ06.2023
Skills
- Strong Work Ethic
- Positive Attitude
- Clear Communication
- Teamwork and Collaboration
- Interpersonal Skills
- Excellent Customer Service
- Point of Sale Proficiency
Unofficial Math Teacher's Assistant
She would ask for my help in solving Algebra I and Geometry problems. I was her "go-to person" when she couldn't find where she'd made a mistake in her calculations or when she couldn't solve a problem.
Timeline
Team Member
QuickChek
04.2024 - Current
Overnight Manager
QuickChek
11.2023 - 04.2024
Barista
Dunkin' Donuts
10.2018 - 11.2023
Host
Houlihan's
05.2018 - 10.2018
GED -
Pearson VUE
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