Kayleigh Millard
Massena,NY
Summary
Sales and marketing professional equipped to drive results and foster team collaboration. Skilled in strategic planning, market analysis, and customer relationship management. Adept at adapting to changing needs and delivering impactful campaigns. Known for reliability, communication, and innovative problem-solving in dynamic environments.
Overview
8
8
years of professional experience
Work History
Field Sales and Marketing Representative
Techtronic Industries - TTI
Massena, NY
07.2024 - Current
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Boosted sales revenue by implementing effective marketing strategies and building strong client relationships.
- Built relationships with customers to promote long term business growth.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Analyzed customer feedback to refine product positioning and enhance customer satisfaction.
- Streamlined sales processes by utilizing CRM software, improving efficiency and time management skills.
- Trained junior staff on effective techniques, enhancing overall team performance.
- Improved overall team performance by providing mentorship to junior representatives, sharing best practices, and promoting a positive work environment.
- Delivered engaging product demonstrations to prospective clients, showcasing features and benefits that aligned with their requirements.
- Supported implementation of contests, events and other initiatives to build presence and reputation.
- Created my own marketing campaigns through the use of custom visuals and demonstrations to drive brand awareness.
Server
Garland City Beer Works
Watertown, NY
06.2022 - 08.2023
- Delivered exceptional customer service in fast-paced environment, enhancing guest satisfaction and loyalty.
- Managed multiple tables efficiently, prioritizing tasks to optimize workflow during peak hours.
- Completed opening and closing duties when necessary.
- Collaborated with kitchen staff to ensure timely food preparation and order accuracy.
- Trained new servers on menu offerings and service standards, fostering team development and cohesion.
Internet Marketing Manager
Drive America
Watertown, NY
09.2020 - 11.2020
- Developed and executed comprehensive digital marketing strategies to enhance brand visibility and online engagement.
- Analyzed website performance metrics using Google Analytics to optimize user experience.
- Managed Google Ad campaigns to maximize return on investment and drive lead generation.
- Boosted website traffic with targeted content creation, keyword analysis, and link building techniques.
- Updated and maintained media platforms with vehicle inventory, pictures, and information.
Cashier and Customer Service Representative
Lowes Home Improvement
Watertown, NY
05.2018 - 09.2020
- Enhanced customer satisfaction by providing efficient and accurate transactions.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Trained new cashiers on operational procedures and effective customer service techniques.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Bachelor of Science - Marketing Major - Economics Minor
SUNY Oswego
NY05-2024
Skills
- Marketing analytics
- Brand awareness
- Target market identification
- CRM management
- Sales presentations
- Product knowledge
- Negotiation techniques
- Social media marketing
- Microsoft Office
- Google Workspace
- Google Ads
- Adobe Workspaces
Timeline
Field Sales and Marketing Representative
Techtronic Industries - TTI
07.2024 - Current
Server
Garland City Beer Works
06.2022 - 08.2023
Internet Marketing Manager
Drive America
09.2020 - 11.2020
Cashier and Customer Service Representative
Lowes Home Improvement
05.2018 - 09.2020
Bachelor of Science - Marketing Major - Economics Minor
SUNY Oswego