Summary
Overview
Work History
Education
Skills
Timeline
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Kayleigh Wallace

Duncan

Summary

Experienced with managing client accounts and leading advertising initiatives to achieve business objectives. Utilizes strategic planning and creative execution to enhance brand visibility and engagement. Track record of effective client communication and delivering high-quality campaigns within deadlines.

Overview

11
11
years of professional experience

Work History

Advertising Account Executive

The Marlow Review
06.2024 - Current
  • Increased client satisfaction by effectively managing advertising campaigns and ensuring timely delivery of creative materials.
  • Developed strong relationships with advertisers and negotiated pricing following established procedures.
  • Secured new business opportunities through proactive outreach, networking events, and industry conferences.
  • Built strong relationships with clients by providing exceptional service, communication, and ongoing support throughout the campaign lifecycle.

Personal Care Assistant

Complete Home Services
08.2020 - 06.2023
  • Operated patient lifting devices to safely transfer individuals with mobility challenges.
  • Monitored vital signs, such as blood pressure and heart rate, to track patient health status.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.

CNA

Elk Crossing
03.2018 - 07.2020
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.

Team Leader

Taco Bueno
07.2017 - 03.2018
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Mentored junior staff members, helping them develop their leadership potential and advance in their careers.

Cashier Team Lead

Fastop Stations
06.2014 - 05.2017
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
  • Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.

Education

High School Diploma -

Goliad ISD
Goliad Tx
06-2014

Skills

  • Workflow management
  • Social media advertising
  • Customer service
  • Goal oriented
  • Customer satisfaction
  • Goals and performance
  • Client relationship management
  • Strategic planning
  • Customer needs assessment
  • Advertising

Timeline

Advertising Account Executive

The Marlow Review
06.2024 - Current

Personal Care Assistant

Complete Home Services
08.2020 - 06.2023

CNA

Elk Crossing
03.2018 - 07.2020

Team Leader

Taco Bueno
07.2017 - 03.2018

Cashier Team Lead

Fastop Stations
06.2014 - 05.2017

High School Diploma -

Goliad ISD

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Kayleigh Wallace