Kayleigh Osten
Macclesfield
Summary
Professional in healthcare with solid experience in clinical duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
3
3
years of professional experience
Work History
Medical Assistant
Vitality Health and Wellness
Greenville, NC
04.2026 - Current
- Collaborated with healthcare providers to ensure seamless communication regarding patient care needs.
- Educated patients on treatment plans and medication protocols to enhance understanding and compliance.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
EMT-Basic
Edgecombe Emergency Services
Tarboro, NC
01.2024 - 02.2026
- Performed patient assessments and documented vital signs accurately in reports.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Administered CPR, oxygen and other life-saving medical treatments.
- Maintained medical equipment and supplies, ensuring compliance with safety standards.
- Coordinated with hospitals to facilitate seamless handoff of care for patients.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Evaluated patient histories to assess and prioritize levels of care.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
Personal Care Assistant
Amada Senior Care
Rocky Mount, NC
08.2023 - 02.2024
- Developed personalized care plans based on individual client needs and preferences.
- Implemented engaging activities to enhance physical and mental well-being of clients.
- Coordinated transportation for clients to appointments, fostering independence and mobility.
- Maintained accurate documentation of care provided, ensuring compliance with regulations.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Education
Associates - English
Edgecombe Community College
Tarboro, NC06.2025
High School Diploma - undefined
Edgecombe Early College High School
Tarboro, NC05.2024
Emergency Medical Technician - Emergency Medicine
Edgecombe Community College
Tarboro, NC12.2023
Skills
- Vital sign monitoring
- HIPAA compliance
- Direct patient care
- CPR
- Immunization administration
- Patient assessments
- Medical procedures
- Professionalism and ethics
- Maintaining confidentiality
- Compassionate caregiver
- Patient flow management
- First aid
- Medical supply inventory
- Complex Problem-solving
- Trustworthy companion
Timeline
Medical Assistant
Vitality Health and Wellness
04.2026 - Current
EMT-Basic
Edgecombe Emergency Services
01.2024 - 02.2026
Personal Care Assistant
Amada Senior Care
08.2023 - 02.2024
High School Diploma - undefined
Edgecombe Early College High School
Associates - English
Edgecombe Community College
Emergency Medical Technician - Emergency Medicine
Edgecombe Community College