Writing
Kaylen Davies
Federal Way,WA
Summary
Adept at elevating store operations and customer service standards, my tenure at Willy’s Discount Workwear showcases a proven track record in cash handling accuracy and inventory monitoring. Leveraging a keen ability to enhance consumer base and streamline front-end operations, I excel in fostering store recovery processes and ensuring customer satisfaction.
Overview
13
13
years of professional experience
Work History
Key Holder > Supervisor
Willy’s Discount Workwear
09.2018 - Current
- Performed housekeeping tasks to uphold store standards.
- Performed end-of-shift cash counts to maintain accurate daily totals.
- Addressed questions on stock availability in a timely manner.
- Increased consumer base through comprehensive product understanding.
- Managed floor moves, merchandising and display upkeep.
- Helped customers find products within the store.
- Ensured all payments were processed with a high degree of accuracy.
- Utilized inquisitive approach to discover and meet customer requirements.
- Adhered to all organizational policies and procedures.
- Performed delegated operational responsibilities to streamline store activities.
Sales Associate
Big Lots
05.2014 - 01.2018
- Interacted with customers ensuring excellent service.
- Strategically arranged items for optimal display and increased customer engagement.
- Executed rapid and secure processing of payment transactions.
- Prepared bags and ensured secure packaging of items.
- Managed inventory preparation for sale or lease.
- Executed opening and closing procedures ensuring accurate drawer balance.
- Kept store inventory replenished by timely restocking of shelves.
- Ensured timely and orderly display of product deliveries on store shelves.
Seasonal Sales Associate
Target
11.2013 - 01.2014
- Provided support to guests in completing purchases.
- Provided accurate and helpful responses to inquiries.
- Performed cash register operations during busy periods.
Sales Associate
Fashion Bug
10.2011 - 01.2013
- Arranged fitting rooms diligently for optimal customer experience.
- Provided excellent service at the checkout counter.
- Kept inventory levels optimal with consistent replenishment.
- Maintained cleanliness by performing routine custodial duties.
Freelance Pet Sitting
- Various activities; will elaborate if requested
Education
High School Diploma -
Evergreen High School
Seattle06-2009
Skills
- Store operations
- Drawer counting
- Cash handling accuracy
- Customer service
- Front end operations
- Alarm systems
- Inventory monitoring
- Bank deposits
- Store recovery processes
Certification
Currently working my way through various animal-related courses provided by New Skills Academy.
Affiliations
In my free time, I enjoy writing, reading, singing, and going on road trips. My longest road trip to date was from Federal Way, WA down to Palmdale, CA in April of 2021, and I am greatly looking forward to my next big adventure. I have also just enrolled in the Animal Behavior College for their Zookeeper's Assistant program so that I may shift from my retail world to a more animal-centered sector.
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Work-life balanceCompany CultureHealthcare benefitsPaid time off401k matchPaid sick leave4-day work weekInterests
Reading
Singing
Road Tripping
Pet Sitting
Listening to Music
Crafting
Software
Microsoft Word
Microsoft Excel (basics)
Microsoft PowerPoint (basics)
Languages
English
Native language
Quote
"Do or do not, there is no try."
Yoda in Star Wars: Episode V - The Empire Strikes Back
Timeline
Key Holder > Supervisor
Willy’s Discount Workwear
09.2018 - Current
Sales Associate
Big Lots
05.2014 - 01.2018
Seasonal Sales Associate
Target
11.2013 - 01.2014
Sales Associate
Fashion Bug
10.2011 - 01.2013
Freelance Pet Sitting
High School Diploma -
Evergreen High School
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