Kaylen Hembree
Dallas,GA
Summary
Proven leader in enhancing customer experiences and sales outcomes, notably at Amaryllis and Main Boutique. Excelled in visual merchandising and social media marketing, driving engagement and followership. Skilled in inventory management and customer relationship management, consistently delivering results beyond expectations. Demonstrates exceptional graphic design abilities and a passion for creating positive customer interactions.
Overview
5
5
years of professional experience
Work History
Lead Sales Associate
Amaryllis and Main Boutique
Acworth, GA
06.2024 - Current
- Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
- Assisted in developing strategies for increasing followership and engagement rates.
- Used editing and graphic design tools to create content and visuals for social channels.
- Received shipments, signed off on packages and documented incoming items in computer system.
Assistant
Sarah Bowman Spaces
Smyrna, GA
06.2021 - 08.2024
- Organized and managed inventory of furniture and accessories for upcoming projects.
- Cleaned and maintained all furniture, art, and other items used in staging projects.
- Developed social media content and scheduled posts to coincide with target audience usage.
Bay Host
TopGolf
Alpharetta, GA
01.2023 - 02.2024
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Greeted customers, answered questions and recommended specials to increase profits.
Customer Service Specialist
Dick's Sporting Goods, Inc
Kennesaw, GA
09.2019 - 10.2021
- Delivered a high level of customer service to patrons using active listening and engagement skills.
- Trained new team members in cash register operation, stock procedures, and customer services.
- I was responsible for counting cash in 5 to 10 drawers at the beginning and end of shifts.
Education
High School Diploma -
Central Gwinnett High School
Lawrenceville, GA05-2018
Some College (No Degree) - Interactive Design/Technical Communication
Kennesaw State University
Kennesaw, GASome College (No Degree) - Interior Design
Gwinnett Technical College
Lawrenceville, GASkills
- Sales strategy
- Visual merchandising
- Graphic design
- Inventory management
- Social media marketing
- Customer relationship management
Timeline
Lead Sales Associate
Amaryllis and Main Boutique
06.2024 - Current
Bay Host
TopGolf
01.2023 - 02.2024
Assistant
Sarah Bowman Spaces
06.2021 - 08.2024
Customer Service Specialist
Dick's Sporting Goods, Inc
09.2019 - 10.2021
High School Diploma -
Central Gwinnett High School
Some College (No Degree) - Interactive Design/Technical Communication
Kennesaw State University
Some College (No Degree) - Interior Design
Gwinnett Technical College
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