Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager

Kaylen Tom

Newport,RI

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Assistant Manager

Juiceria
Summerville, SC
09.2021 - Current
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.

Host/Expeditor

Solstice
Kingston, MA
03.2020 - 08.2021
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.

Manager

Press Juice Bar
Norwell, MA
09.2019 - 07.2020
  • Described menu items and daily specials to customers.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Oversaw food preparation and monitored safety protocols.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.

Barista

Marylou's Coffee
Pembroke, MA
09.2018 - 10.2019
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Controlled line and crowd with quick, efficient service.

Education

High School Diploma -

Pembroke High School
Pembroke, MA
06.2018

Skills

  • Verbal and Written Communication
  • Conflict and Complaint Resolution
  • Multitasking and Prioritization
  • Reliable and Responsible
  • Detail-Oriented

Timeline

Assistant Manager

Juiceria
09.2021 - Current

Host/Expeditor

Solstice
03.2020 - 08.2021

Manager

Press Juice Bar
09.2019 - 07.2020

Barista

Marylou's Coffee
09.2018 - 10.2019

High School Diploma -

Pembroke High School

Similar Profiles

CREATE PROFILE
Kaylen Tom