Kaylene Cotton
Orem,UT
Summary
Currently working on a bachelors degree in English Education at Utah Valley University. Dependable worker successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
2
2
years of professional experience
Work History
Server
Tru Religion Pancake and Steakhouse
06.2023 - Current
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Substitute Teacher
Karl G. Maeser Preparatory Academy
03.2024 - 05.2024
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Sales Representative
OneClickApp
05.2022 - 09.2022
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Education
English Education
Utah Valley University
Orem, UT05.2026
Skills
- Strong Work Ethic
- Guest Engagement
- Sales expertise
- Sales Techniques
- Reliable and Responsible
- Warm and Friendly
Timeline
Substitute Teacher
Karl G. Maeser Preparatory Academy
03.2024 - 05.2024
Server
Tru Religion Pancake and Steakhouse
06.2023 - Current
Sales Representative
OneClickApp
05.2022 - 09.2022
English Education
Utah Valley University
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