Kaylene Lange
Tampa
Summary
Resourceful Leasing Agent Assistant known for high productivity and efficient task completion. Possess specialized skills in customer service, lease agreement preparation, and property showings. Excel in communication, problem-solving, and organizational abilities to enhance tenant satisfaction and streamline leasing processes.
Overview
3
3
years of professional experience
Work History
Leasing Agent Assistant
The Manor at Cityplace
Doral
12.2023 - 12.2024
- Coordinated maintenance and repair requests and contacted contractors for bid proposals.
- Inspected vacant units and ensured they were ready for showings.
- Resolved tenant complaints regarding maintenance or other issues in a timely manner.
- Used conflict resolution skills to quickly resolve issues among residents.
- Increased occupancy through dynamic marketing initiatives.
- Remained aware of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
- Managed and oversaw operations, maintenance and administration of properties.
Cashier
Limeade
Doral
03.2024 - 05.2024
- Discounted purchases by scanning and redeeming coupons.
- Conducted price checks for special orders or discounts as requested by customers.
- Greeted customers and answered any questions they had about the store's products and services.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Issued receipts, refunds, credits or change due to customers.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Server
World Of Beer
Doral
01.2022 - 02.2023
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Delivered food orders promptly and courteously.
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Served food and beverages to patrons and confirmed complete orders.
- Provided excellent customer service to ensure satisfaction.
- Stayed informed about daily specials, new menu items, promotions.
- Provided exceptional service to high volume of daily customers.
Education
High School Diploma -
Ronald Reagan Doral Senior HighSchool
Doral, FL05-2017
Skills
- Team collaboration
- Problem solving
- Training new staff
- Communication skills
- Social media engagement
- Phone and email etiquette
- Fair housing mandates
- Customer service
- Menu knowledge
- Time management
- Cash handling
- Conflict resolution
- Order accuracy
- Food safety
- Sales techniques
Affiliations
- Play Soccer
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Portuguese
Limited
Timeline
Cashier
Limeade
03.2024 - 05.2024
Leasing Agent Assistant
The Manor at Cityplace
12.2023 - 12.2024
Server
World Of Beer
01.2022 - 02.2023
High School Diploma -
Ronald Reagan Doral Senior HighSchool
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