Kayley Teems
Battle Ground,Washington
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Proficient in answering patient phone calls in timely manner and addressing patient issues, triaging as needed. Good relationship-building and multitasking skills.
Overview
6
6
years of professional experience
Work History
Front End Supervisor
The Home Depot
06.2021 - 11.2023
- Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
- Coached and mentored team members for better performance, leading to higher levels of productivity and job satisfaction.
- Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Data Entry Pharmacy Technician
Consonus Pharmacy
01.2018 - 01.2021
- Set up and modified patient profiles to include current medications and insurance details.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Answered patient phone calls quickly and efficently, triaged phone calls to departments as needed.
Education
Bachelor of Science - Health Information Management
Southern New Hampshire University
Hooksett, NH05.2025
Associate of Applied Science - Pharmacy Technology
Southern New Hampshire University
Hooksett, NH05.2015
Skills
- Superior Work Ethic
- Healthcare regulations
- Effective Planning
- Fraud prevention
- HIPAA Compliance
- Medical Coding
Timeline
Front End Supervisor
The Home Depot
06.2021 - 11.2023
Data Entry Pharmacy Technician
Consonus Pharmacy
01.2018 - 01.2021
Bachelor of Science - Health Information Management
Southern New Hampshire University
Associate of Applied Science - Pharmacy Technology
Southern New Hampshire University
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