Worked directly with two co-owners to execute operational priorities, translating leadership ideas into day-to-day action
Supported sustained business growth, with the company projected to reach $1,000,000 in revenue (2024–2025)
Earned vested equity after demonstrating operational leadership, reliability, and long-term value
Director of Operations
Farmer & Co.
Unionville, PA
05.2023 - 05.2025
Led weekly operations meetings and tracked follow-through across staffing, vendors, events, and guest experience
Managed daily operations for a 15-person team, including direct oversight of a 10-person barista staff
Owned employee onboarding, records, scheduling, and internal HR documentation
Reviewed monthly financial performance with ownership, monitoring revenue, labor, and operating costs
Hospitality Director
Farmer & Co.
Unionville, PA
09.2022 - 05.2023
Orchestrated 15+ seasonal events and promotions, coordinating staffing and inventory for gatherings ranging from 20 to 100+ attendees, resulting in a 15% lift in weekend sales.
Coordinated vendor relationships, ordering, and issue resolution to support retail, café, and event operations
Barista
Farmer & Co.
Unionville, PA
04.2022 - 09.2022
Delivered high-volume customer service in a fast-paced environment, serving 200+ customers daily
Handled cash transactions accurately and supported efficient opening and closing procedures
Administrative Assistant
McGee Industries
Aston, PA
10.2019 - 04.2022
Provided administrative support through inbound call handling, data entry, and maintenance of internal databases
Communicated with executives and sales staff regarding private client financial information
Handled confidential employee and executive documentation with discretion and accuracy, maintaining records for 300+ client accounts
Manager, Front Desk
Calista Salon & Spa
West Chester, PA
10.2018 - 12.2021
Served as the primary point of contact for client experience and on-site coordination; managing, scheduling and maintaining daily operations for a 50-person staff
Team Leader, Menswear Specialist
Urban Outfitters
Christiana, DE
11.2016 - 03.2019
Directed end-to-end seasonal floorset execution for the menswear department, translating corporate visual directives into high-impact, brand-aligned physical displays.
Managed the processing and visual placement of 500+ new units weekly, ensuring high-velocity items were prioritized in key "strike zones" for maximum visibility.
Collaborated with cross-functional store leadership to align visual merchandising strategies with inventory levels and promotional calendars to maximize sell-through.
Maintained 100% compliance with corporate visual brand guidelines, ensuring meticulous attention to detail in mannequin styling, fixture placement, and department flow.
Analyzed department performance data to adapt visual storytelling and product placement, directly contributing to increase consumer engagement and conversion.