Kayli Linkenheimer
Vancouver,WA
Summary
Experienced 911 Dispatcher with broad background in emergency response coordination. Strengths include strong communication skills, calm under pressure, and efficient handling of high-stress situations. Proven ability to dispatch appropriate resources swiftly and accurately.
Overview
7
7
years of professional experience
1
1
Certification
Work History
911 Emergency Dispatcher
Coos Bay Police Department
Coos Bay, OR
06.2022 - Current
- Dispatched police officers and emergency personnel to calls for service.
- Utilized proper telephone etiquette when speaking with callers in order to maintain a professional demeanor.
- Delivered pre-arrival guidance including CPR and first aid procedures.
- Used advanced mapping tools to pinpoint incident sites with accuracy.
- Monitored various radio frequencies concurrently while inputting data into computer system.
Front Desk Receptionist
Coos Bay Toyota
Coos Bay, OR
02.2022 - 05.2022
- Greeted customers, answered general questions and directed to appropriate locations.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
Support Specialist II
Clark County Sheriff's Office
Vancouver, WA
09.2020 - 12.2021
- Answered phone calls and responded to emails from the public seeking information about police records.
- Completed day-to-day duties accurately and efficiently.
- Researched vehicle, wanted and missing persons information.
Front Desk Supervisor
Lakeshore Athletic Club
Vancouver, WA
04.2019 - 03.2020
- Greeted and welcomed gym members, visitors, and guests upon arrival.
- Inspected locker rooms regularly to ensure cleanliness was maintained throughout the day.
- Provided information on class schedules, pricing plans, and available services.
- Processed new memberships, renewals, and guest passes.
Sales Associate
Fred Meyer Jewelers
Vancouver, WA
05.2018 - 02.2019
- Built and maintained relationships with peers and upper management to drive team success.
- Met merchandise processing standards and maintained organized and accessible work area.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Education
Bachelor of Arts - Strategic Communications
Washington State University
Vancouver, WA05.2020
Skills
- Data entry proficiency
- EMS dispatch
- Critical thinking
- Multitasking and prioritization
- Information gathering
- Police and fire procedures
Certification
- Emergency Medical Dispatcher (EMD)
Timeline
911 Emergency Dispatcher
Coos Bay Police Department
06.2022 - Current
Front Desk Receptionist
Coos Bay Toyota
02.2022 - 05.2022
Support Specialist II
Clark County Sheriff's Office
09.2020 - 12.2021
Front Desk Supervisor
Lakeshore Athletic Club
04.2019 - 03.2020
Sales Associate
Fred Meyer Jewelers
05.2018 - 02.2019
Bachelor of Arts - Strategic Communications
Washington State University
- Emergency Medical Dispatcher (EMD)
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