KAYLIE-ANN BELAND
Pawtucket,RI
Summary
Motivated and dependable professional with extensive experience in healthcare support, customer service, retail sales, reception, and childcare. Skilled at communicating with customers, patients, families, and team members in professional and fast-paced environments. Strong ability to multitask, stay organized, solve problems efficiently, and adapt quickly to new responsibilities. Experienced handling scheduling, patient care, cash transactions, administrative duties, and maintaining positive customer relationships. Recognized for strong work ethic, reliability, compassion, and the ability to work effectively both independently and as part of a team. Seeking a full-time or part-time opportunity where I can continue to grow professionally and contribute to a successful workplace.
Overview
1
1
Certification
5
5
years of professional experience
Work History
CNA / Per Diem Caregiver
BAYADA Home Health Care
02.2024 - Current
- Provide compassionate care and support to patients in home care settings
- Assist patients with daily living activities including hygiene, mobility, meals, and personal care
- Monitor patient safety, comfort, and wellbeing while maintaining a supportive environment
- Communicate effectively with healthcare professionals and family members regarding patient needs
- Maintain confidentiality and professionalism while following healthcare procedures and guidelines
- Adapt quickly to different patient care situations and schedules
- Demonstrate patience, empathy, and strong attention to detail in all caregiving responsibilities
- Skills Used: Customer Service
- Communication Skills
- Team Collaboration
- Time Management
- Problem Solving
- Adaptability
- Attention to Detail
- Organization
Certified Nursing Assistant (CNA)
Waterview Villa Rehabilitation and Health Care Center
East Providence, Rhode Island
03.2021 - 01.2023
- Assisted residents with daily care and personal support needs in a healthcare setting
- Helped patients with mobility, hygiene, meals, and comfort care
- Worked collaboratively with nurses, staff members, and caregivers to support patient wellbeing
- Maintained clean, safe, and organized patient care environments
- Observed patient conditions and reported concerns appropriately
- Demonstrated compassion and professionalism while working with residents and families
- Assisted with maintaining patient dignity and emotional support during daily care activities
- Skills Used: Communication Skills
- Team Collaboration
- Time Management
- Attention to Detail
- Problem Solving
- Adaptability
- Organization
- Patient Care
Receptionist
Sport Clips Haircuts
Warwick, Rhode Island
- Managed front desk responsibilities in a busy customer-focused environment
- Answered multi-line phone systems and scheduled appointments efficiently
- Greeted customers professionally and ensured a positive customer experience
- Assisted with daily administrative tasks and maintained organized records
- Supported team members with scheduling and customer flow coordination
- Maintained a clean and professional reception area
- Handled customer questions and resolved concerns in a courteous manner
- Demonstrated strong multitasking abilities while balancing several responsibilities at once
- Skills Used: Phone & Email Communication
- Scheduling & Coordination
- Organization
- Multitasking
- Microsoft Office & Google Workspace
- Data Entry
- Customer Service
- Communication Skills
Sales Associate
Burlington Coat Factory
- Assisted customers with purchases, product questions, and store services
- Operated cash registers and accurately processed cash and card transactions
- Organized merchandise displays and maintained overall store appearance
- Restocked inventory and assisted with maintaining organized sales floors
- Worked effectively in fast-paced retail environments during busy business hours
- Built positive customer relationships through friendly and professional service
- Assisted team members with daily operations and store tasks as needed
- Skills Used: Cash Handling
- Customer Service
- Communication Skills
- Multitasking
- Team Collaboration
- Organization
- Adaptability
- Sales Support
Babysitter / Childcare Provider
Self-Employed
- Supervised children in safe and supportive home environments
- Assisted with meals, homework, activities, and daily routines
- Maintained communication with parents regarding schedules and childcare needs
- Demonstrated patience, responsibility, and strong decision-making skills
- Created positive and engaging environments for children of different age groups
- Managed multiple responsibilities while ensuring safety and organization at all times
- Skills Used: Communication Skills
- Time Management
- Problem Solving
- Organization
- Adaptability
- Attention to Detail
- Responsibility
Education
Associate Degree -
Community College of Rhode Island
Warwick, Rhode IslandHigh School Diploma -
William M. Davies Jr. Career And Technical High School
Lincoln, Rhode IslandSkills
- Customer Service Excellence
- Communication Skills
- Team Collaboration
- Time Management
- Problem Solving
- Organization
- Microsoft Office & Google Workspace
- Cash Handling & Register Operation
- Scheduling & Coordination
- Data Entry
- Phone & Email Communication
- Attention to Detail
- Multitasking
- Professionalism
- Patient Support & Care
- Front Desk Operations
- Retail Sales Support
- Administrative Assistance
- HIPAA compliance
- Reliable team player
- Collecting vital signs
- Alzheimer's and dementia care
- Basic life support
- Medical terminology
- Patient lifting
- Safety precautions
Certification
- CNA - Certified Nurse Assistant
- First Aid/CPR Certified
Timeline
CNA / Per Diem Caregiver
BAYADA Home Health Care
02.2024 - Current
Certified Nursing Assistant (CNA)
Waterview Villa Rehabilitation and Health Care Center
03.2021 - 01.2023
Babysitter / Childcare Provider
Self-Employed
Sales Associate
Burlington Coat Factory
Receptionist
Sport Clips Haircuts
Associate Degree -
Community College of Rhode Island
High School Diploma -
William M. Davies Jr. Career And Technical High School
ADDITIONAL INFORMATION
- Strong work ethic and dependable attendance
- Flexible scheduling availability
- Quick learner with the ability to adapt to new systems and environments
- Comfortable working independently or in team settings
- Experienced in healthcare, customer service, retail, and administrative environments
- Dedicated to maintaining professionalism and positive workplace relationships