Kaylie Dernus
Lower Burrell,Pa
Summary
Qualified Sales/Account Coordinator with proven track record in building strong client relationships and driving sales growth. Successfully increased customer satisfaction through tailored solutions and effective communication. Demonstrated expertise in lead generation and closing deals, leveraging negotiation and CRM skills.
Sales professional prepared for role requiring focus on client engagement and revenue growth. Skilled in identifying customer needs and crafting personalized sales strategies that drive results. Reliable team player with commitment to collaboration and adaptability, ensuring seamless integration with dynamic team environments.
Experienced with client relationship management, ensuring satisfaction and loyalty. Utilizes strategic sales techniques to identify and capitalize on opportunities.
Proven ability to drive sales, meet targets, and adapt to changing market conditions. Strong team collaborator with focus on achieving results and delivering consistent performance.
Talented Sales Coordinator successful at multi-tasking, balancing customer needs and making new sales. Builds loyalty and long-term relationships with customers while consistently reaching sales targets.
Highly experienced Sales Coordinator known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
15
15
years of professional experience
Work History
Inside Sales Representative
Linqd
05.2022 - Current
- As an Inside Sales Representative with Linqd, my day-to-day responsibilities consist of communicating with HVAC contractors that have an account with our client, who distribute heating ventilation and air conditioning equipment and supplies
- My role is to provide support to drive sales and offer client provided programs to help with their business needs
- I provide exemplary customer service to gather relevant information to keep data and records up to date
- Through an open ended questioning strategy, I uncover pain points to present a tailored solution to fit the customers needs
- My role also consists of providing quotes for HVAC equipment, by gaining detailed information, to ensure the customer gets exactly what they need
- After speaking with the customer, I use salesforce to document calls and provide relevant information to improve future calls
- I schedule follow up calls when needed and respond to questions and requests for information promptly
- This role requires the proficient use of Word, Powerpoint, and Excel
Document Disposal Specialist
Out of Sight Shredding
02.2022 - 05.2022
- The responsibilities required for this position are to be mannerly and professional as we are the face of the company that the customer sees
- Interacting with customers and addressing any concerns or special accommodations necessary
- Planning and routing to efficiently make all required pickups scheduled while being considerate of customers available hours
- Loading and unloading of designated box trucks according to daily routes to ensure ability to collect any paper the customer needs destroyed
- Maintaining a clean vehicle and to drive safely and professionally
- Followed all company policies and procedures to deliver quality work.
- Helped meet changing demands by recommending improvements to business systems or procedures.
Delivery Driver
Sanel (FEDEX)
04.2021 - 05.2021
- Organizing and loading delivery trucks with packages
- Ensuring delivery to the correct address
- Operating delivery vehicles safely and abiding by all traffic laws
Press Operator
JSP Llc
07.2020 - 04.2021
- Operating a foam press, safely and efficiently
- Proper handling of finished products to ensure quality
- Packaging finished products and preparing to ship to customers
- Maintain clean and safe work environments
- Inspecting completed material to certify each piece meets the regulated specifications required
- Operating a forklift in order to move product safely
Customer Service/Sales/Cook
Mcbrides Pizza & Wings
09.2009 - 06.2020
- Answering phones to receive customer orders
- Working a cash register and card reader to collect customers payments
- Maintain a polite, professional demeanor
- Preparing and cooking food
- Ensuring a clean and safe work space
- Stocking and taking inventory of ingredients
Education
Graduate -
Moniteau JR/SR High School
West Sunbury, Pa06.2011
Completed - Culinary Arts
Butler County Area Vocational Technical School
Butler, Pa06.2011
Skills
- Customer Service
- Sales
- POS
- Microsoft Word
- Organizational Skills
- Shipping and Receiving
- B2B Sales
- Sales Software
- CRM
- PowerPoint
- Business Discovery
- Oral and Written Communication
- Phone Etiquette
- Active Listening
- Digital Communications
- Time Management
- Manufacturing
- Driving
References
- Liz Dillenbeck, Sr Sales Manager with Linqd, Binghamton, Ny, (607) 621-7794
- Warren Dixon, Sr Sales Coordinator with Out of Sight Shredding, Butler, Pa, (724) 991-1830
- Gary Dernus, Lock Master for the Army Corp of Engineers, Pittsburgh, Pa, (412) 805-0726
Certificates and Awards
- Customer service, National Restaurant Association
- Hospitality and Restaurant Management, National Restaurant Association
- Food Production, National Restaurant Association
- Pennsylvania Skills Certificate, Commonwealth of Pennsylvania Department of Education Bureau of Career and Technical Education
- Numerous Recognitions from Sales and Projects I have completed.
Timeline
Inside Sales Representative
Linqd
05.2022 - Current
Document Disposal Specialist
Out of Sight Shredding
02.2022 - 05.2022
Delivery Driver
Sanel (FEDEX)
04.2021 - 05.2021
Press Operator
JSP Llc
07.2020 - 04.2021
Customer Service/Sales/Cook
Mcbrides Pizza & Wings
09.2009 - 06.2020
Completed - Culinary Arts
Butler County Area Vocational Technical School
Graduate -
Moniteau JR/SR High School
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