Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Kaylie Downing

Masa

Summary

Dynamic and dedicated professional with a strong work ethic, honed at Gens Korean BBQ, where I excelled in high-pressure environments. Skilled in teamwork and problem-solving, I consistently ensured customer satisfaction and operational efficiency. My attention to detail and commitment to health and safety fostered a welcoming atmosphere in childcare settings.


Childcare professional with hands-on experience in creating safe and nurturing environment for children. Strong focus on teamwork and achieving results, ensuring reliability and adaptability to changing needs. Skilled in child supervision, activity planning, and effective communication with both children and parents. Known for fostering positive relationships and maintaining high standards in all tasks.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Food Runner

Gens Korean BBQ
12.2024 - 04.2025
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Greeted customers and provided outstanding customer service.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
  • Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.

Front Desk Receptionist

Free Mma
07.2021 - 08.2023
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Collected room deposits, fees, and payments.

Babysitter

Church
08.2017 - 10.2020
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.

Daycare Assistant

First School
06.2019 - 09.2020
  • Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
  • Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
  • Provided lunchtime assistance to monitor children, assist with eating and serve food.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Taught children to organize toys, wash hands, and share by leading by example.

Education

High School Diploma -

Alessandro High School
Hemet, CA

Skills

  • Quick learner
  • Teamwork and collaboration
  • Strong work ethic
  • Time manage
  • Cleaning and sanitizing
  • Infant care
  • Health and safety
  • Early childhood development
  • Classroom organization
  • Patience and empathy
  • Problem-solving
  • Critical thinking
  • Attention to detail
  • Meal and snack times

Certification

  • First Aid/CPR Certified
  • Fingerprint Certified


Timeline

Food Runner

Gens Korean BBQ
12.2024 - 04.2025

Front Desk Receptionist

Free Mma
07.2021 - 08.2023

Daycare Assistant

First School
06.2019 - 09.2020

Babysitter

Church
08.2017 - 10.2020

High School Diploma -

Alessandro High School