Kaylie Dugue
Fort Myers
Summary
Motivated social work student with hands-on experience supporting youth, working in fast-paced customer service environments, and building strong relationships with diverse populations. Skilled in communication, conflict resolution, and problem-solving, with a passion for helping others and creating supportive, positive environments. Proven ability to work both independently and as part of a team while staying organized and adaptable. Currently pursuing a degree in social work with a strong commitment to making a meaningful impact in people’s lives.
Overview
4
4
years of professional experience
Work History
Volunteer at Juvenile Detention Center
FGCU Soulflowers
Fort Myers
03.2025 - Current
- Facilitated structured discussions with justice-involved youth on goal setting, conflict resolution, and healthy relationships
- Designed and led interactive activities to promote personal growth and communication skills
- Built positive mentor relationships through one-on-one and group engagement
- Collaborated with a volunteer team to create a supportive and respectful environment
- Contributed to youth development by encouraging self-reflection and constructive decision-making
In Store Shopper
Whole Foods Market Inc
Fort Myers
02.2022 - Current
- Selected high-quality products based on customer preferences and store guidelines.
- Managed shopping lists to ensure all items were accurately sourced.
- Assisted customers with inquiries about product availability and features.
- Organized items in shopping carts for efficient check-out processes.
- Collaborated with team members to streamline shopping operations and efficiency.
- Maintained cleanliness and order in the shopping environment throughout shifts.
- Adapted quickly to changing product displays and promotional items in-store.
- Provided feedback on inventory levels to support stock replenishment efforts.
- Provided excellent customer service by greeting customers warmly and responding to inquiries quickly.
- Processed payments and returns accurately and promptly.
- Communicated effectively with vendors regarding product ordering needs.
- Trained new shoppers on the most efficient way to do the job.
Summer Camp Counselor Volunteer
Experience Camps
Rutledge
07.2022 - 07.2022
- Supervised campers in daily activities and ensured their safety and well-being.
- Facilitated team-building exercises to promote collaboration and friendship among campers.
- Mentored junior counselors in best practices for camper engagement and support.
- Assisted in conflict resolution among campers to maintain a positive camp environment.
- Helped children work through their grief.
Hostess
BJ's Restaurant & Brewhouse
Fort Myers
10.2021 - 02.2022
- Greeted and seated guests in a friendly manner.
- Managed waitlists using reservation software efficiently.
- Assisted servers by providing menus and drink specials.
- Maintained cleanliness of dining areas and entrance.
- Coordinated with kitchen staff for timely table readiness.
- Handled guest inquiries and resolved minor issues promptly.
- Trained new hostesses on seating procedures and policies.
- Communicated with management about guest feedback regularly.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Resolved any customer complaints or issues quickly and professionally.
Education
Bachelor in Social Work - Social Work
Florida Gulf Coast University
Fort Myers, FL05-2027
Associate of Arts - General Studies
Florida SouthWestern State College
Fort Myers, FL05-2025
Skills
- Customer service
- Team collaboration
- Effective communication
- Problem solving
- Inventory management
- Conflict resolution
- Youth mentorship
- Community engagement
- Communication skills
- Activity facilitation
- Goal setting
- Organized and efficient
- Cultural awareness
- Community outreach
- Problem-solving
Timeline
Volunteer at Juvenile Detention Center
FGCU Soulflowers
03.2025 - Current
Summer Camp Counselor Volunteer
Experience Camps
07.2022 - 07.2022
In Store Shopper
Whole Foods Market Inc
02.2022 - Current
Hostess
BJ's Restaurant & Brewhouse
10.2021 - 02.2022
Bachelor in Social Work - Social Work
Florida Gulf Coast University
Associate of Arts - General Studies
Florida SouthWestern State College