Kaylie Riggs
Odessa,TX
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. bringing top-notch skills in oral and written communication, active listening and problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Phone Calls, Addressing Customers
10.2022 - 12.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Fast Food Worker
Customer Service Represenative
10.2022 - 10.2023
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
Education
Associate of Applied Science - Diesel Technology
Odessa College Sewell Autotech
Odessa, TX05.2024
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Engaging personality
- Fast and efficient service worker
- Cleaning and sanitation
- Positive attitude and enthusiasm
- Work Ethic and Integrity
Timeline
Customer Service Representative
Phone Calls, Addressing Customers
10.2022 - 12.2023
Fast Food Worker
Customer Service Represenative
10.2022 - 10.2023
Associate of Applied Science - Diesel Technology
Odessa College Sewell Autotech
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