Kaylie Snow
Novi,MI
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunities to expand skills while facilitating company growth.
Overview
5
5
years of professional experience
Work History
Server, Bartender
Bar Louie
02.2023 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Served high customer volumes during special events, nights, and weekends.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Line Cook
BurgerFi
03.2022 - Current
- Set up and performed initial prep work for sauces.
- Operated fryers and grills according to instructions to maintain safety and food quality.
- Carried pans and trays of food to and from work stations, stove and refrigerator.
- Kept stations stocked and ready for use to maximize productivity.
- Followed proper food handling methods and maintained correct food temperature for high scores on health inspections.
- Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.
- Mentored and trained staff by teaching cooking skills and kitchen maintenance, improving overall quality and performance.
Expeditor
Texas Roadhouse
12.2021 - 06.2022
- Coordinated service for food runners and other kitchen staff.
- Illustrated knowledge of menu and service offerings to educate guests.
- Provided mentorship and guidance to new kitchen team members.
- Confirmed guest satisfaction by monitoring company time and quality standards for each meal.
Server
The Breakfast Club of Novi
05.2021 - 01.2022
- Greeted customers, answered questions and recommended specials to increase profits.
- Operated POS terminals to input orders, split bills and calculate totals.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Trained new employees on restaurant procedures and plating techniques.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Set up dining room to meet hospitality and service standards.
Hostess
Texas Roadhouse
08.2020 - 06.2021
- Greeted guests and gathered information to seat groups or place on waitlist.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Escorted guests to seating area, furnished menus and highlighted daily specials.
- Monitored dining area to assess server capacity and estimate wait times.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Childcare Worker
Novi Holy Family Church
08.2018 - 03.2020
- Communicated with parents about daily activities and any concerning behaviors.
- Observed and monitored children to identify developmental strengths and target enrichment activities.
- Sanitized toys and tables to maintain clean, safe environment.
- Used positive reinforcement and behavior modeling to instill discipline in children.
- Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
- Maintained organized and clean classroom and play areas.
- Incorporated music and art activities to encourage creativity and expression.
- Read stories to children, facilitated discussions and tied books into learning opportunities.
Education
Associate in General Studies -
Schoolcraft College
Livonia, MI05.2024
GED -
Novi High School
Novi, MI06.2021
Skills
- Team Coordination
- Friendly, Positive Attitude
- Good Work Ethic
- Reliable & Trustworthy
Affiliations
- As a high school student, returning back to my middle school theater department and student directing.
- Designing props for different musicals/plays.
- Designing the costumes for students to wear during dress rehearsal and performances.
- Creating and teaching the choreography to students for their different productions.
Timeline
Server, Bartender
Bar Louie
02.2023 - Current
Line Cook
BurgerFi
03.2022 - Current
Expeditor
Texas Roadhouse
12.2021 - 06.2022
Server
The Breakfast Club of Novi
05.2021 - 01.2022
Hostess
Texas Roadhouse
08.2020 - 06.2021
Childcare Worker
Novi Holy Family Church
08.2018 - 03.2020
Associate in General Studies -
Schoolcraft College
GED -
Novi High School
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