Kaylin Ayd
San Diego,CA
Summary
Adept at enhancing customer experiences and streamlining operations, I leveraged strong multitasking and exceptional customer service skills at Silver Diner to manage multiple tables efficiently. As an Administrative Assistant at Aston Martin Bentley Dealership, I excelled in cash handling and guest engagement, significantly improving client satisfaction. My background also includes fostering academic and personal growth as a Lead Teacher at Nzone, demonstrating a robust work ethic and effective communication.
Overview
4
4
years of professional experience
Work History
Server
Silver Diner
10.2023 - 06.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Administrative Assistant
Aston Martin Bentley
01.2023 - 10.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Lead Teacher
Nzone
01.2020 - 01.2023
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
Education
High School Diploma -
John Champe High School
Aldie, VA06.2019
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Professional Appearance
- Cleanliness standards
- Safe Food Handling
- Menu Memorization
Timeline
Server
Silver Diner
10.2023 - 06.2024
Administrative Assistant
Aston Martin Bentley
01.2023 - 10.2023
Lead Teacher
Nzone
01.2020 - 01.2023
High School Diploma -
John Champe High School
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