I am reliable and highly efficient worker, motivated by opportunities to showcase my processing and leadership abilities. I am seeking to further develop my skills within the mortgage industry by taking on new challenges that support both company and personal growth.
Overview
3
3
years of professional experience
Work History
Mortgage Loan Processor
DHI Mortgage Company
10700 Pecan Park Blvd Suite 450 Austin, TX 78750
06.2022 - Current
Enhanced client satisfaction by providing timely updates on their mortgage loan status and addressing concerns promptly.
Facilitated smooth closing processes by collaborating effectively with title companies, underwriters, and borrowers.
Trained with teammates on strategies to create a more efficient process, while also eliminating excessive documentation from borrowers.
Developed checklists and templates to manage my pipeline efficiently, and stay organized.
Junior Loan Processor
HomeVantage Mortgage
8100 Shoal Creek Blvd Austin, TX 78757
01.2022 - 05.2022
Reduced processing time for loan applications by maintaining organized files and promptly responding to inquiries.
Supported senior processors with complex loan files, ensuring timely completion and accurate information submission.
Set up and completed loan submission packages.
Collected and compiled paperwork from third parties such as verifications of employment, insurance paperwork, and appraisals.
Assist sales team with various marketing campaigns, and expense report organization.
Junior Loan Processor
Swift Mortgage, LLC
13150 Coit Rd Suite 303 Dallas, TX 75240
05.2021 - 01.2022
Identified potential issues within the loan pipeline early on, allowing for proactive resolution before impacting deadlines or client satisfaction.
Assisted in implementing new technologies or organizational systems as needed.
Supported our senior processor with loan resubmissions, document review, and third party requests.
Education
High School Diploma -
Vista Ridge High School
Leander, TX
03.2021
Skills
Critical Thinking
Encompass, Blend, SimpleNexus, and Microsoft Experience
Organizational Skills
Customer Service
Creativity
Attention to Detail
Additional Information
Chairman for the Young Mortgage Bankers
Board member of the Texas Mortgage Bankers - Education and Endowment Committee.