Kaylin Claypool

• Manages team of 6 Order Management Specialists to ensure timely booking of global sales orders in line with standard operating procedures
• Drives projects and initiatives around systems automation to increase revenue flow for the sales bottom line

• Approved contract operations, ensuring efficient assignment, routing, storage and reporting for contracts across the legal department
• Implemented and managed contracts task queues, ensuring that new projects are efficiently routed to the right resources within the Legal team

• Coordinated contract and order forms for completeness, accuracy, and conformance to DocuSign sales order acceptance policies.
• Managed contracts and orders and ensure clean bookings in compliance with company policy.

• Managed all email correspondence with attendees including bulk email
• Executed onsite operations, badging, mobile app integrity, hotel financial reconciliation.

• Working knowledge of point of sale software from both a vendor and consumer standpoint.
• Prospected potential clients through networking and social media outreach

.

• Educated guests on the each unique wine story and background by providing detailed and individualized tasting experience
• Coordinated large tour groups of 10-20 people around facility, engaging them in the social as well as historical aspect of the estate