Summary
Overview
Work History
Education
Skills
Websites
Passions
Certification
Timeline
Generic

KAYLIN CLAYPOOL

Santa Monica,CA

Summary

Accomplished Operations Manager known for optimizing business processes to enhance efficiency and profitability. Expertise in team leadership, operational cost reduction, and the execution of strategic business initiatives. Proven ability to leverage problem-solving skills and make data-driven decisions that foster company growth. Committed to driving operational excellence and sustainable improvements.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Revenue Operations Manager

DocuSign Inc
Remote
08.2022 - Current
  • Manages team of 6 Order Management Specialists to ensure timely booking of global sales orders in line with standard operating procedures
  • Responsible for successfully driving projects and initiatives around systems automation to increase revenue flow
  • Collaborates with multiple stakeholders across various departments for the delivery of project requirements and high-level decision making to solve complex business issues and improve efficiency in the pre- and post-Sales process
  • Supervises user acceptance testing to validate the accurate implementation of all system changes and ensure the successful deployment of relevant projects, especially for high-visibility, company-wide projects and initiatives
  • Drives projects and initiatives around systems automation to increase revenue flow for the sales bottom line

Contract Specialist

DocuSign
San Francisco
08.2021 - 08.2022
  • Approved contract operations, ensuring efficient assignment, routing, storage and reporting for contracts across the legal department
  • Implemented and managed contracts task queues, ensuring that new projects are efficiently routed to the right resources within the Legal team
  • Enhanced contract templates, playbooks and business collateral based on the need of cross-functional project

Order Management Specialist

DocuSign
San Francisco
01.2019 - 07.2021
  • Coordinated contract and order forms for completeness, accuracy, and conformance to DocuSign sales order acceptance policies
  • Managed contracts and orders and ensure clean bookings in compliance with company policy

Event Registration Coordinator

Mktg
San Francisco
01.2018 - 03.2019
  • Managed all email correspondence with attendees including bulk email
  • Executed onsite operations, badging, mobile app integrity, hotel financial reconciliation

Sales Development + Enablement Rep

Revel Systems
San Francisco
01.2016 - 03.2018
  • Working knowledge of point of sale software from both a vendor and consumer standpoint
  • Prospected potential clients through networking and social media outreach

Education

Bachelor of Science - Food Science And Technology

University of California
Davis, CA
06.2015

Skills

  • Contract Analysis and Recommendations
  • Team Leadership
  • Operational Efficiency Strategies
  • Employee Performance Oversight
  • Interdepartmental Communication

Websites

Passions

  • Pilates
  • Swimming
  • Weight lifting
  • Yoga

Certification

  • Salesforce
  • Atlassian
  • DocuSign
  • Netsuite
  • HighSpot

Timeline

Revenue Operations Manager

DocuSign Inc
08.2022 - Current

Contract Specialist

DocuSign
08.2021 - 08.2022

Order Management Specialist

DocuSign
01.2019 - 07.2021

Event Registration Coordinator

Mktg
01.2018 - 03.2019

Sales Development + Enablement Rep

Revel Systems
01.2016 - 03.2018

Bachelor of Science - Food Science And Technology

University of California

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KAYLIN CLAYPOOL