Kaylin Hays
Wartrace,TN
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
3
3
years of professional experience
Work History
Sales Associate
Belk
11.2021 - Current
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Processed Credit Card applications
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Attended weekly team meetings to review performance goals and objectives.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Education
Associate of Business Administration -
Cumberland University
Lebanon, TN05-2025
Skills
- Payment Processing
- Customer service
- Order Processing
- Exceptional customer service
- Problem-Solving
- Relationship Building
- Store Opening and Closing
- Cash Handling
- Customer Service
- Sales expertise
- Multi-tasking strength
- Teamwork and collaboration
Accomplishments
- Associate of the year
- Seasonal promotion to selling lead
Associate of The Year
- Recognized for exceptional customer service, teamwork, and sales performance.
- Consistently exceeded sales goals and maintained high customer satisfaction rating
- Assisted in training new associates, and improving team efficiency
Timeline
Sales Associate
Belk
11.2021 - Current
Associate of Business Administration -
Cumberland University
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