Kaylin Neshem
Rochester,ME
Summary
Dynamic and results-oriented professional with a proven track record at Partyman Catering and Burger King. Excelled in guest engagement and maintaining high service standards during peak hours, enhancing customer satisfaction. Skilled in cash handling and training team members, demonstrating a strong work ethic and exceptional customer service abilities.
Overview
3
3
years of professional experience
Work History
Server
Partyman Catering
07.2021 - Current
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
Team Leader
Burger King
01.2022 - 05.2024
- Maintained cleanliness and organization of dining area, ensuring a pleasant environment for customers.
- Enhanced customer satisfaction by efficiently managing orders and addressing concerns in a timely manner.
- Trained new team members on company policies, menu items, and customer service expectations to ensure consistent quality across the team.
- Handled cash transactions accurately, maintaining balanced registers at the end of each shift.
Education
Bachelor of Science - Nursing
St. John Fisher University
05-2028
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
Volunteer Experience
-Mom and Baby unit at Highland Hospital
Timeline
Team Leader
Burger King
01.2022 - 05.2024
Server
Partyman Catering
07.2021 - Current
Bachelor of Science - Nursing
St. John Fisher University
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